Surgery Scheduler Job – Bloomington, MN
MN Eye Consultants is currently hiring for a full-time Surgery Scheduler within our Patient Access department.
Summary:
The Surgery Scheduler is part of our scheduling call center and takes inbound calls from patients and customers. This position is responsible for the scheduling and registration of all clinic and surgery appointments, providing a positive impression of Minnesota Eye Consultants (MEC) and being knowledgeable in complex scheduling scenarios and insurance plans. This includes answering calls quickly, entering demographic information, scheduling appointments, and providing appointment instructions to patients.
- Schedule surgical patients as assigned by management in a clinic setting.
- Monitor voicemails closely to ensure patient’s phone calls are answered in a timely manner.
- Obtain accurate patient demographics, including insurance information.
- Complete patient registration via phone at the time of scheduling.
- Coordinate referrals for surgery by obtaining approval from providers and scheduling surgery and all post-operative appointments.
- Maintain patient portal questions regarding scheduling and registration and contact patients back to schedule their requested appointments.
- Receive and complete all tasks sent through the Electronic Health Records.
- Monitor Vital Interactions reminder calls and coordinate recalls.
- Complete RDR forms.
- Arrange co-surgeries and complex surgeries and procedures with external medical facilities.
- Maintain surgery cancellation list.
- Schedule interpreter services for clinic and surgery patients.
- Other duties as assigned.
- High School Diploma/GED
- 1-2 years customer service experience, preferably within a call center environment
- Healthcare experience preferred
- Ophthalmology experience and/or surgery scheduling experience is a plus
About Us:
At MEC, our areas of expertise range from cataract surgery and premium lens implants, treatment of corneal disease and glaucoma, oculofacial and aesthetic services, to LASIK – laser vision correction. Our mission is to preserve, restore, and enhance vision through research, teaching, and providing the highest quality medical and surgical care to patients.
MN Eye Consultants and Northwest Eye Clinic are now sister companies under Unifeye Vision Partners! To view employment opportunities at all of our locations go to www.unifeyejobs.com
Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Triage Tech Job – Bloomington, MN
Triage Tech Job – Bloomington, MN
MN Eye Consultants is currently hiring for a part-time (.5 FTE) Triage Tech for our Bloomington clinic.
SUMMARY
The Triage Technician is a dual clinical role with primary functions split between handling patient phone calls and triaging ocular concerns to determine the urgency of clinic visits, and performing measurements and tests as part of the patient work up necessary for the provider to determine a diagnosis and provide treatment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Phone Triage-Specific
- Triage patient phone calls, answer questions and resolve concerns as directed by the provider to achieve patient satisfaction.
- Determine the urgency for a clinic visit, if at all, and schedule patients accordingly.
- Properly document all calls using the Patient Communication log in the Electronic Health Record (EHR).
- Initiate tasks via EHR when necessary to enlist the assistance of other team members to resolve the patient’s request and/or concern.
- Accurately complete medication refill requests obtained via fax, phone call, and patient portal.
- Other phone-specific duties as assigned.
EDUCATION AND/OR EXPERIENCE
- High school diploma or equivalent plus one-year certificate from college or technical school.
- 1+ years’ experience as an Ophthalmic Technician, preferably working in a surgical practice.
- Comprehensive knowledge and proficient use of EHR system preferred.
- Knowledge of medical terminology preferred.
At MEC, our areas of expertise range from cataract surgery and premium lens implants, treatment of corneal disease and glaucoma, oculofacial and aesthetic services, to LASIK – laser vision correction. Our mission is to preserve, restore, and enhance vision through research, teaching, and providing the highest quality medical and surgical care to patients.
MN Eye Consultants and Northwest Eye Clinic are now sister companies under Unifeye Vision Partners! To view employment opportunities at all of our locations go to www.unifeyejobs.com
Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Medical Scribe Job – Woodbury, MN
Medical Scribe Job – Woodbury, MN
The Scribe assists the Doctors of Ophthalmology and/or Optometry with documentation of the patient exam into the patient’s electronic health record (EHR). The Scribe will also assist with facilitation of surgery and procedure scheduling and scheduling of return appointments as directed by the provider. Partners with other clinic staff to facilitate efficient clinic flow and ensure quality patient care.
Essential Duties and Responsibilities:
- Document patient exam in EHR, scribing all elements of the patient exam including contact lens template, procedure orders, e-prescribing medications and scheduling the return to clinic.
- Provide patient and family counseling/education as needed, including the creation of medication grids.
- Dispense medication and/or over the counter product samples as directed.
- Print and dispense glasses and/or contact lens prescriptions as directed.
- Review all chart notes and correspondence daily to ensure accuracy and completeness. Ensure chart documentation meets ICD-10 requirements.
- Obtain patient signature on consent documents for in lane procedures.
- Set up exam rooms per provider preference, keep exam rooms stocked and clean between patients; cleaned at end of each work day; assist in maintaining public spaces for professional appearance.
- Run EHR reports at end of clinic to ensure completion of patient documents.
- Partner with providers to prepare culture documents, ensure proper storage of specimens, contact lab for pickup and ensure specimen is in the lockbox for pick up.
- Attend trainings and stay current on requirements for Merit Based Incentive Payment System (MIPS) measures, HIPAA compliance and Protected Health Information.
- Schedule return appointments and/or enter recalls in Electronic Practice Management (EPM) as ordered by the provider, including referrals to outside providers
- Other duties as assigned.
- High schedule diploma or equivalent.
- No previous experience required.
- Keyboarding and computer knowledge.
- Previous experience with EHR systems and ophthalmology/optometry experience preferred.
- Bilingual a plus.
- 1-2 years related experience in a medical office or equivalent education preferred.
- Knowledge of medical terminology preferred.
- MSCAT preferred.
Medical Scribe Job – Woodbury, MN
Medical Scribe Job – Woodbury, MN
The Scribe assists the Doctors of Ophthalmology and/or Optometry with documentation of the patient exam into the patient’s electronic health record (EHR). The Scribe will also assist with facilitation of surgery and procedure scheduling and scheduling of return appointments as directed by the provider. Partners with other clinic staff to facilitate efficient clinic flow and ensure quality patient care.
Essential Duties and Responsibilities:
- Document patient exam in EHR, scribing all elements of the patient exam including contact lens template, procedure orders, e-prescribing medications and scheduling the return to clinic.
- Provide patient and family counseling/education as needed, including the creation of medication grids.
- Dispense medication and/or over the counter product samples as directed.
- Print and dispense glasses and/or contact lens prescriptions as directed.
- Review all chart notes and correspondence daily to ensure accuracy and completeness. Ensure chart documentation meets ICD-10 requirements.
- Obtain patient signature on consent documents for in lane procedures.
- Set up exam rooms per provider preference, keep exam rooms stocked and clean between patients; cleaned at end of each work day; assist in maintaining public spaces for professional appearance.
- Run EHR reports at end of clinic to ensure completion of patient documents.
- Partner with providers to prepare culture documents, ensure proper storage of specimens, contact lab for pickup and ensure specimen is in the lockbox for pick up.
- Attend trainings and stay current on requirements for Merit Based Incentive Payment System (MIPS) measures, HIPAA compliance and Protected Health Information.
- Schedule return appointments and/or enter recalls in Electronic Practice Management (EPM) as ordered by the provider, including referrals to outside providers
- Other duties as assigned.
- High schedule diploma or equivalent.
- No previous experience required.
- Keyboarding and computer knowledge.
- Previous experience with EHR systems and ophthalmology/optometry experience preferred.
- Bilingual a plus.
- 1-2 years related experience in a medical office or equivalent education preferred.
- Knowledge of medical terminology preferred.
- MSCAT preferred.
Surgical Technologist Job – Bloomington, MN
Surgical Technologist Job – Bloomington, MN
MN Eye Consultants is currently hiring for a full-time (0.8 FTE) Surgical Technologist for our Ambulatory Surgery Center in Bloomington.
SUMMARY
The Surgical Technologist prepares supplies, equipment and instrumentation for each surgery performed in the Ambulatory Surgery Center (ASC). The Surgical Technologist will assist the physician with the maintenance of the sterile field and all supplies for each surgery. These individuals also assist the Nurse Manager in the maintenance of supply inventory.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Gathers needed procedure appropriate supplies for each surgery.
- Opens surgical supplies, sets up sterile field and maintains sterile field using aseptic technique. Identifies any break in sterile technique.
- Anticipates the surgeons needs and requests appropriate supplies prior to their immediate need.
- Updates surgeon preference cards as needed.
- Reports missing or malfunctioning equipment and instruments to the RN in a timely manner.
- Operates equipment required to perform job in a safe and efficient manner.
- Performs sharp and sponge counts with the RN according to policy.
- Disposes of sharps and hazardous materials according to policy and utilizes PPE.
- Washes and reprocesses instrumentation according to established standards and ASC policy.
- Organizes storage area for instruments and supplies under the direction of the Nurse Manager.
- Labels medication on the sterile field. Accounts for and verifies amounts, reporting totals to both the surgeon and the RN circulator.
- Maintains knowledge of commonly used local anesthetics, antibiotics, and topical hemostats.
- Assist RN as directed with physician orders according to patient needs.
- Assists in initial Operating Room (OR) set up, including wet mopping floor and wiping down all flat surfaces and assists in initial decontamination room set up.
- Cleans OR with appropriate disinfecting agents.
- Assists in end of day clean up procedures.
- Participates in staff meetings and in-services, accurately maintaining education file.
- Other duties as assigned.
- Completion of an accredited Surgical Technologist program.
- Current BCLS certification required or must be obtained within the first 60 days of employment.
- Surgical Technologist certification is strongly preferred.
This position will be based in Bloomington and is 0.8 FTE (approximately 32 hours/week). Hours vary between 6am-4pm, Monday – Friday. While Bloomington is designated as the home location, travel may be required to all Minnesota Eye locations: Blaine, Minnetonka, and Woodbury.
About Us:
At MEC, our areas of expertise range from cataract surgery and premium lens implants, treatment of corneal disease and glaucoma, oculofacial and aesthetic services, to LASIK – laser vision correction. Our mission is to preserve, restore, and enhance vision through research, teaching, and providing the highest quality medical and surgical care to patients.
MN Eye Consultants and Northwest Eye Clinic are now sister companies under Unifeye Vision Partners! To view employment opportunities at all of our locations go to www.unifeyejobs.com
Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Surgical Technologist Job – Minnetonka, MN
Surgical Technologist Job – Minnetonka, MN
- Gathers needed procedure appropriate supplies for each surgery.
- Opens surgical supplies, sets up sterile field and maintains sterile field using aseptic technique. Identifies any break in sterile technique.
- Anticipates the surgeons needs and requests appropriate supplies prior to their immediate need.
- Updates surgeon preference cards as needed.
- Reports missing or malfunctioning equipment and instruments to the RN in a timely manner.
- Operates equipment required to perform job in a safe and efficient manner.
- Performs sharp and sponge counts with the RN according to policy.
- Disposes of sharps and hazardous materials according to policy and utilizes PPE.
- Washes and reprocesses instrumentation according to established standards and ASC policy.
- Organizes storage area for instruments and supplies under the direction of the Nurse Manager.
- Labels medication on the sterile field. Accounts for and verifies amounts, reporting totals to both the surgeon and the RN circulator.
- Maintains knowledge of commonly used local anesthetics, antibiotics, and topical hemostats.
- Assist RN as directed with physician orders according to patient needs.
- Assists in initial Operating Room (OR) set up, including wet mopping floor and wiping down all flat surfaces and assists in initial decontamination room set up.
- Cleans OR with appropriate disinfecting agents.
- Assists in end of day clean up procedures.
- Participates in staff meetings and in-services, accurately maintaining education file.
- Other duties as assigned.
- Completion of an accredited Surgical Technologist program and a minimum of one year experience as a Surgical Technologist
- Ophthalmology experience strongly preferred.
- Current BCLS certification required or must be obtained within the first 60 days of employment.
- Surgical Technologist certification is strongly preferred.
Surgical Technologist Job – Minnetonka, MN
Surgical Technologist Job – Minnetonka, MN
- Gathers needed procedure appropriate supplies for each surgery.
- Opens surgical supplies, sets up sterile field and maintains sterile field using aseptic technique. Identifies any break in sterile technique.
- Anticipates the surgeons needs and requests appropriate supplies prior to their immediate need.
- Updates surgeon preference cards as needed.
- Reports missing or malfunctioning equipment and instruments to the RN in a timely manner.
- Operates equipment required to perform job in a safe and efficient manner.
- Performs sharp and sponge counts with the RN according to policy.
- Disposes of sharps and hazardous materials according to policy and utilizes PPE.
- Washes and reprocesses instrumentation according to established standards and ASC policy.
- Organizes storage area for instruments and supplies under the direction of the Nurse Manager.
- Labels medication on the sterile field. Accounts for and verifies amounts, reporting totals to both the surgeon and the RN circulator.
- Maintains knowledge of commonly used local anesthetics, antibiotics, and topical hemostats.
- Assist RN as directed with physician orders according to patient needs.
- Assists in initial Operating Room (OR) set up, including wet mopping floor and wiping down all flat surfaces and assists in initial decontamination room set up.
- Cleans OR with appropriate disinfecting agents.
- Assists in end of day clean up procedures.
- Participates in staff meetings and in-services, accurately maintaining education file.
- Other duties as assigned.
- Completion of an accredited Surgical Technologist program and a minimum of one year.
- Current BCLS certification required or must be obtained within the first 60 days of employment.
- Surgical Technologist certification is strongly preferred.
Optical Assistant Job – Wayzata, MN
Optical Assistant Job – Wayzata, MN
- Data entry duties including processing contact lens orders and eyeglass orders.
- Helping patients with purchasing Dry Eye products.
- Call patients to let them know their eyeglasses are ready for pickup.
- Answer phones and assist patients in answer any questions they may have.
- Back up Opticians with minor adjustments, help patients choose a frame, and dispenses.
- Tag new frame inventory.
- Other administrative duties as assigned including scanning, emailing, and sending through the mail.
- Travel to other offices is required.
- Detail-oriented and efficient data entry skills
- Effective written and verbal communication skills
- Interpersonal communication skills
- Ability to establish priorities, work independently, and proceed with objectives without supervision.
- Ability to handle and resolve recurring problems.
- Interpret and dispense optical prescriptions
- Lensometry knowledge preferred
- Basic bookkeeping skills
- One year related administrative experience or customer service experience.
- Optical or Medical experience essential but not required.
- None required
About Us:
Northwest Eye Clinic provides a wide range of service offerings from comprehensive pediatrics, cataract surgery and premium lens implants, treatment of corneal and retinal disease and glaucoma, oculofacial and esthetic services to LASIK and total eye care that allow us to care for all ages, from newborns to seniors. Our doctors, surgeons, and eye care professionals are true professionals with uncommon enthusiasm for education patients about eye care. We make patient education our focus and encourage patients to Be Eye Wise about their eye health.
Northwest Eye and MN Eye Consultants are now sister companies under Unifeye Vision Partners! To view employment opportunities at all of our locations go to www.unifeyejobs.com
Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Number: 8a7883a891ab211a0191c2ac7d547b63
Optician Job – Wayzata, MN
Optician Job – Wayzata, MN
ESSENTIAL JOB RESPONSIBILITIES
- Excellent customer service skills.
- Strong sales skills.
- Proficiency in computerized dispensary information systems.
- Ability to establish priorities, work independently, and proceed with objectives without supervision.
- Organized and can move between multiple tasks while maintaining progress in work and attention to detail.
- Ability to work as a team member.
- Flexibility to work in any location as needed.
- Consults with patients to resolve eyewear problems or concerns.
- Maintain eyewear displays, inventory and department supplies. Advise and assists patients with frame/lens selection.
- Performs measurements of frame and lens specifications.
- Performs eyewear adjustments and repairs.
- Consults with patients to resolve eyewear problems or concerns.
ABO Certification preferred or must obtain within 1 year of hire.
EXPERIENCE
At least one year Opticianry experience.
About Us:
Northwest Eye Clinic provides a wide range of service offerings from comprehensive pediatrics, cataract surgery and premium lens implants, treatment of corneal and retinal disease and glaucoma, oculofacial and esthetic services to LASIK and total eye care that allow us to care for all ages, from newborns to seniors. Our doctors, surgeons, and eye care professionals are true professionals with uncommon enthusiasm for education patients about eye care. We make patient education our focus and encourage patients to Be Eye Wise about their eye health.
Northwest Eye and MN Eye Consultants are now sister companies under Unifeye Vision Partners! To view employment opportunities at all of our locations go to www.unifeyejobs.com
Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Number: 8a7885ac91ab204b0191b90b147a7f51
Surgery Scheduler Job – Golden Valley, MN
Surgery Scheduler Job – Golden Valley, MN
- Schedule surgical patients as assigned by management in a clinic setting.
- Monitor voicemails closely to ensure patient’s phone calls are answered in a timely manner.
- Obtain accurate patient demographics, including insurance information.
- Complete patient registration via phone at the time of scheduling.
- Coordinate referrals for surgery by obtaining approval from providers and scheduling surgery and all post-operative appointments.
- Maintain patient portal questions regarding scheduling and registration and contact patients back to schedule their requested appointments.
- Receive and complete all tasks sent through the Electronic Health Records.
- Complete RDR forms.
- Arrange co-surgeries and complex surgeries and procedures with external medical facilities.
- Maintain surgery cancellation list.
- Schedule interpreter services for surgery patients.
- Other duties as assigned.
Job Number: 8a7887a89175ce3101919599ddcd29a4