Patient Service Representative Job – Woodbury, MN
Minnesota Eye Consultants (MEC) is one of the premiere eye care practices in the nation. We believe in One Team, All In. The culture at MEC is one of excellence and teamwork. We are passionate about patient care and dedicated to improving quality of life through life-changing vision procedures and treatments.
MN Eye Consultants is currently hiring for a full-time Patient Service Representative for our Woodbury clinic.
MN Eye Consultants is currently hiring for a full-time Patient Service Representative for our Woodbury clinic.
SUMMARY
The Patient Service Representative is responsible for welcoming patients and visitors to MEC in a warm and friendly manner and helping to prepare for their visit. This includes problem resolution and assisting with paperwork including demographics, insurance information, and collecting co-payments and/or past due balances in a timely manner.
Location and Schedule:
This position is based in our Woodbury clinic but will be required to work shifts at other MEC clinics as needed. This position will work an 8 hour shift Monday – Friday between the hours of 7:30am – 5pm and every other Saturday morning from 7:30am-1:30pm (would then get a day off during the week).
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Welcome patients and visitors in a warm, friendly, prompt manner as the first point of contact in the overall patient experience and assist with navigational needs and appointment scheduling.
- Verify, obtain, enter and update patient demographics, insurance, referring physician, primary care provider, and other required fields as assigned.
- Assist patients with completion of pertinent forms including but not limited to medical history, patient agreement, workers compensation.
- Collect patient payments for self-pay appointments, co-payments, outstanding balances, and fees for contact lens related items.
- Daily cash reconciliation and posting of cash batch.
- Coordinate and assist patients with transportation needs.
- Prepare patient charts in advance for both clinic and laser visits including printing fee tickets for add on appointments.
- Prepare surgery and dry eye patient packets and laser post-op kits.
- Distribute daily visit paperwork.
- Scan patient paperwork into the electronic health record.
- Facilitate lobby safety and cleanliness as well as cleaning lanyards and badges.
- Comply with established standards and protocols of MEC goals and objectives including compliance with HIPAA and PHI standards and protocols.
- Other duties as assigned.
EDUCATION AND/OR EXPERIENCE
- High school diploma/GED
- 1-2 years related customer service experience
- Health care experience preferred
About Us:
At MEC, our areas of expertise range from cataract surgery and premium lens implants, treatment of corneal disease and glaucoma, oculofacial and aesthetic services, to LASIK – laser vision correction. Our mission is to preserve, restore, and enhance vision through research, teaching, and providing the highest quality medical and surgical care to patients.
About Us:
At MEC, our areas of expertise range from cataract surgery and premium lens implants, treatment of corneal disease and glaucoma, oculofacial and aesthetic services, to LASIK – laser vision correction. Our mission is to preserve, restore, and enhance vision through research, teaching, and providing the highest quality medical and surgical care to patients.
MN Eye Consultants and Northwest Eye Clinic are now sister companies under Unifeye Vision Partners! To view employment opportunities at all of our locations go to www.unifeyejobs.com
Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Oculoplastic Surgeon Partner Twin Cities! Job – Minneapolis, MN
Oculoplastic Surgeon Partner Twin Cities! Job – Minneapolis, MN
Oculoplastic Surgeon
Minnesota Eye Consultants (MEC), a premiere academic private eye care practice located in the Minneapolis/St. Paul metro. We are sub-specialty trained leaders in the field of ophthalmology with a mission to preserve, restore and enhance vision through research, teaching and providing the highest quality medical and surgical care to our patients.
Candidates must be board-certified or board-eligible in ophthalmology and have completed a 2-year fellowship in Ophthalmic Plastic, Orbit and Reconstructive Surgery.
Opportunity Highlights
- Full Spectrum, well established, Oculoplastic/Oculofacial Practice
- Partnership track position
- Robust Research Department
- Fellowship Program
Extraordinary Support Staff
- State-of-the-art suburban locations in the Minneapolis/St. Paul metro area
- Most up-to-date technology
- Opportunity for residency and fellow education
Contact:
Jill Melicher, MD
jsmelicher@mneye.com
jsmelicher@mneye.com
952-888-5800
Glaucoma Surgeon Job – Minneapolis, MN
Glaucoma Surgeon Job – Minneapolis, MN
Candidates must be board-certified or board-eligible in ophthalmology and have completed a 1-year glaucoma fellowship.
Opportunity Highlights
- Full Spectrum, well established, Ophthalmology Practice
- Partnership track position
- Robust Research Department
- Fellowship Program
Extraordinary Support Staff
- State-of-the-art suburban locations in the Minneapolis/St. Paul metro area
- Most up-to-date technology
- Opportunity for residency and fellow education
Minnesota Eye Consultants (MEC), a premiere academic private eye care practice located in the Minneapolis/St. Paul metro. We are sub-specialty trained leaders in the field of ophthalmology with a mission to preserve, restore and enhance vision through research, teaching and providing the highest quality medical and surgical care to our patients.
Casual Float Ophthalmic Technician I/II Job – Bloomington, MN
Casual Float Ophthalmic Technician I/II Job – Bloomington, MN
Minnesota Eye Consultants (MEC) is one of the premiere eye care practices in the nation. We believe in One Team, All In. The culture at MEC is one of excellence and teamwork. We are passionate about patient care and dedicated to improving quality of life through life-changing vision procedures and treatments.
MN Eye Consultants is currently hiring for a Casual Float Ophthalmic Technician I/II. You must be willing to travel to all locations: Bloomington, Minnetonka, Woodbury and Blaine.
Position Summary:
This position is responsible for performing measurements and tests that provide the physician with the information needed to arrive at a diagnosis and to prescribe treatment. This position primarily works with Doctors of Optometry but may see patients for any MEC provider within their skill-set.
Essential Duties and Responsibilities:
MN Eye Consultants is currently hiring for a Casual Float Ophthalmic Technician I/II. You must be willing to travel to all locations: Bloomington, Minnetonka, Woodbury and Blaine.
Position Summary:
This position is responsible for performing measurements and tests that provide the physician with the information needed to arrive at a diagnosis and to prescribe treatment. This position primarily works with Doctors of Optometry but may see patients for any MEC provider within their skill-set.
Essential Duties and Responsibilities:
- Welcome and acknowledge all patients and guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation.
- Obtain complete patient histories including chief complaint, past ocular/medical history, family medical/ocular history and history of allergies and medications.
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Perform and document subjective and objective ophthalmic testing efficiently to provide basic information necessary for ophthalmic examinations. This includes but is not limited to: history, visual acuities, lensometry (manual and auto), refractometry, keratometry (manual and automated), visual fields, tonometry, assisting with office procedures
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Educate patients regarding diagnostic testing and their clinic visit
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Open and close exam rooms, ensure all equipment is clean and ready for the doctor; stock all necessary supplies
Qualifications:
-
High school diploma or equivalent
-
Minimum of 1 year of direct patient care experience within an eye clinic or Medical Assistant, Nursing Assistant or LPN experience
-
Optometry or Ophthalmology experience preferred but not required
About Us:
At MEC, our areas of expertise range from cataract surgery and premium lens implants, treatment of corneal disease and glaucoma, oculofacial and aesthetic services, to LASIK – laser vision correction. Our mission is to preserve, restore, and enhance vision through research, teaching, and providing the highest quality medical and surgical care to patients.
MN Eye Consultants and Northwest Eye Clinic are now sister companies under Unifeye Vision Partners! To view employment opportunities at all of our locations go to www.unifeyejobs.com
Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
At MEC, our areas of expertise range from cataract surgery and premium lens implants, treatment of corneal disease and glaucoma, oculofacial and aesthetic services, to LASIK – laser vision correction. Our mission is to preserve, restore, and enhance vision through research, teaching, and providing the highest quality medical and surgical care to patients.
MN Eye Consultants and Northwest Eye Clinic are now sister companies under Unifeye Vision Partners! To view employment opportunities at all of our locations go to www.unifeyejobs.com
Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Key Words: Licensed Practical Nurse, LPN, CMA, Certified Medical Assistant, Medical Assistant
Scrub Nurse Job – Blaine, MN
Scrub Nurse Job – Blaine, MN
Minnesota Eye Consultants (MEC) is one of the premiere eye care practices in the nation. We believe in One Team, All In. The culture at MEC is one of excellence and teamwork. We are passionate about patient care and dedicated to improving quality of life through life-changing vision procedures and treatments.
MN Eye Consultants is currently hiring for a full-time (32-40 hours/week) Scrub Nurse for our Ambulatory Surgery Center in Blaine.
SUMMARY
The Scrub Nurse prepares supplies, equipment and instrumentation for each surgery performed in the Ambulatory Surgery Center (ASC). The Scrub Nurse will assist the physician with the maintenance of the sterile field and all supplies for each surgery. These individuals also assist the Nurse Manager in the maintenance of supply inventory.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Gathers needed procedure appropriate supplies for each surgery.
- Opens surgical supplies, sets up sterile field and maintains sterile field using aseptic technique. Identifies any break in sterile technique.
- Anticipates the surgeons needs and requests appropriate supplies prior to their immediate need.
- Updates surgeon preference cards as needed.
- Reports missing or malfunctioning equipment and instruments to the RN in a timely manner.
- Operates equipment required to perform job in a safe and efficient manner.
- Performs sharp and sponge counts with the RN according to policy.
- Disposes of sharps and hazardous materials according to policy and utilizes PPE.
- Washes and reprocesses instrumentation according to established standards and ASC policy.
- Organizes storage area for instruments and supplies under the direction of the Nurse Manager.
- Labels medication on the sterile field. Accounts for and verifies amounts, reporting totals to both the surgeon and the RN circulator.
- Maintains knowledge of commonly used local anesthetics, antibiotics, and topical hemostats.
- Assist RN as directed with physician orders according to patient needs.
- Assists in initial Operating Room (OR) set up, including wet mopping floor and wiping down all flat surfaces and assists in initial decontamination room set up.
- Cleans OR with appropriate disinfecting agents.
- Assists in end of day clean up procedures.
- Participates in staff meetings and in-services, accurately maintaining education file.
- Other duties as assigned.
QUALIFICATIONS
- LPN or RN, experience preferred
- Open and willing to try new workflows and ideas.
- Ability to remain calm at all times and escalate issues to appropriate levels of management.
- Comprehensive knowledge of EHR system and ability to use it efficiently.
- Knowledge of medical terminology.
Location/Schedule Details:
This position will be based in Blaine and is 0.8-1.0 FTE (approximately 32-40 hours/week). Hours vary between 6am-4pm, Monday – Friday. While Blaine is designated as the home location, travel may be required to all Minnesota Eye locations: Minnetonka, Bloomington, and Woodbury.
About Us:
At MEC, our areas of expertise range from cataract surgery and premium lens implants, treatment of corneal disease and glaucoma, oculofacial and aesthetic services, to LASIK – laser vision correction. Our mission is to preserve, restore, and enhance vision through research, teaching, and providing the highest quality medical and surgical care to patients.
MN Eye Consultants and Northwest Eye Clinic are now sister companies under Unifeye Vision Partners! To view employment opportunities at all of our locations go to www.unifeyejobs.com
Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Scrub Nurse Job – Minnetonka, MN
Scrub Nurse Job – Minnetonka, MN
Minnesota Eye Consultants (MEC) is one of the premiere eye care practices in the nation. We believe in One Team, All In. The culture at MEC is one of excellence and teamwork. We are passionate about patient care and dedicated to improving quality of life through life-changing vision procedures and treatments.
MN Eye Consultants is currently hiring for a full-time (32-40 hours/week) Scrub Nurse for our Ambulatory Surgery Center in Minnetonka.
SUMMARY
The Scrub Nurse prepares supplies, equipment and instrumentation for each surgery performed in the Ambulatory Surgery Center (ASC). The Scrub Nurse will assist the physician with the maintenance of the sterile field and all supplies for each surgery. These individuals also assist the Nurse Manager in the maintenance of supply inventory.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Gathers needed procedure appropriate supplies for each surgery.
- Opens surgical supplies, sets up sterile field and maintains sterile field using aseptic technique. Identifies any break in sterile technique.
- Anticipates the surgeons needs and requests appropriate supplies prior to their immediate need.
- Updates surgeon preference cards as needed.
- Reports missing or malfunctioning equipment and instruments to the RN in a timely manner.
- Operates equipment required to perform job in a safe and efficient manner.
- Performs sharp and sponge counts with the RN according to policy.
- Disposes of sharps and hazardous materials according to policy and utilizes PPE.
- Washes and reprocesses instrumentation according to established standards and ASC policy.
- Organizes storage area for instruments and supplies under the direction of the Nurse Manager.
- Labels medication on the sterile field. Accounts for and verifies amounts, reporting totals to both the surgeon and the RN circulator.
- Maintains knowledge of commonly used local anesthetics, antibiotics, and topical hemostats.
- Assist RN as directed with physician orders according to patient needs.
- Assists in initial Operating Room (OR) set up, including wet mopping floor and wiping down all flat surfaces and assists in initial decontamination room set up.
- Cleans OR with appropriate disinfecting agents.
- Assists in end of day clean up procedures.
- Participates in staff meetings and in-services, accurately maintaining education file.
- Other duties as assigned.
QUALIFICATIONS
- LPN or RN, experience preferred
- Open and willing to try new workflows and ideas.
- Ability to remain calm at all times and escalate issues to appropriate levels of management.
- Comprehensive knowledge of EHR system and ability to use it efficiently.
- Knowledge of medical terminology.
Location/Schedule Details:
This position will be based in Minnetonka and is 0.8-1.0 FTE (approximately 32-40 hours/week). Hours vary between 6am-4pm, Monday – Friday. While Minnetonka is designated as the home location, travel may be required to all Minnesota Eye locations: Blaine, Bloomington, and Woodbury.
About Us:
At MEC, our areas of expertise range from cataract surgery and premium lens implants, treatment of corneal disease and glaucoma, oculofacial and aesthetic services, to LASIK – laser vision correction. Our mission is to preserve, restore, and enhance vision through research, teaching, and providing the highest quality medical and surgical care to patients.
MN Eye Consultants and Northwest Eye Clinic are now sister companies under Unifeye Vision Partners! To view employment opportunities at all of our locations go to www.unifeyejobs.com
Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Triage Supervisor Job – Bloomington, MN
Triage Supervisor Job – Bloomington, MN
Minnesota Eye Consultants (MEC) is one of the premiere eye care practices in the nation. We believe in One Team, All In. The culture at MEC is one of excellence and teamwork. We are passionate about patient care and dedicated to improving quality of life through life-changing vision procedures and treatments.
MN Eye Consultants is currently hiring for a full-time (1.0 FTE) Triage Supervisor for our Bloomington clinic.
SUMMARY
The Triage Supervisor is primarily a triage role with functions split between handling patient phone calls and triaging ocular concerns to determine the urgency of clinic visits and on the rare occasion (to keep up on skills), performing measurements and tests as part of the patient work up necessary for the provider to determine a diagnosis and provide treatment. This role will also oversee and supervise the triage team. This individual will need to maintain a fast pace and function in a highly skilled, multitasking environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
MN Eye Consultants is currently hiring for a full-time (1.0 FTE) Triage Supervisor for our Bloomington clinic.
SUMMARY
The Triage Supervisor is primarily a triage role with functions split between handling patient phone calls and triaging ocular concerns to determine the urgency of clinic visits and on the rare occasion (to keep up on skills), performing measurements and tests as part of the patient work up necessary for the provider to determine a diagnosis and provide treatment. This role will also oversee and supervise the triage team. This individual will need to maintain a fast pace and function in a highly skilled, multitasking environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Triage patient phone calls, answer questions and resolve concerns as directed by the provider to achieve patient satisfaction.
- Assist triage team members questions and support as appropriate.
- Provide a higher level of accountability and quality control
- Spot check/audit phone call recordings and provide feedback/educate team members as needed
- Determine the urgency for a clinic visit, if at all, and schedule patients accordingly.
- Properly document all calls using the Patient Communication log in the Electronic Health Record (EHR).
- Initiate tasks via EHR when necessary to enlist the assistance of other team members to resolve the patient’s request and/or concern.
- Accurately complete medication refill requests obtained via fax, phone call, and patient portal.
- Review queues and status updates
- Send communications to teams when help is needed
- Assist and coordinate Urgent appointments via Microsoft Teams (Call Center).
- Coordinate and triage ERFC’s (Via Email).
- View reports and look for improvements for efficiency
- Provide stats once a month to the clinic manager and director of clinical operations for monthly board meeting
- Set metrics and goals by monitoring Ring Central Live as well as Overall Business Analytics
- Assist with doc-to-doc communications when referring providers call in
- Other duties as assigned
SUPERVISORY RESPONSIBILITIES
Supervise the day-to-day operations of the triage team, including hiring, training and reviewing performance of staff. Responsible for the overall direction, coordination and evaluation of the team. Carries out supervisory responsibilities in accordance with UVP’s policies and applicable laws. Includes, but not limited to, hiring, performance reviews, employee development, approving timecards, plans, assigns and directs work, pay recommendations, coaching, counseling, and discipline, addresses issues and concerns, facilitates conflict resolution, models UVP’s code of conduct and mission commitments always.
JOB QUALIFICATIONS To perform the job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodation. The requirements below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
EDUCATION AND/OR EXPERIENCE
EDUCATION AND/OR EXPERIENCE
- High school diploma or equivalent plus one-year certificate from college or technical school.
- 1+ years’ experience as an Ophthalmic Technician, preferably working in a surgical practice.
- Comprehensive knowledge and proficient use of EHR system preferred.
- Knowledge of medical and ophthalmic terminology is preferred.
- Previous ophthalmology experience highly preferred.
CERTIFICATES, LICENSES, REGISTRATIONS
Certified Ophthalmic Assistant (COA) certification preferred.
About Us:
At MEC, our areas of expertise range from cataract surgery and premium lens implants, treatment of corneal disease and glaucoma, oculofacial and aesthetic services, to LASIK – laser vision correction. Our mission is to preserve, restore, and enhance vision through research, teaching, and providing the highest quality medical and surgical care to patients.
MN Eye Consultants and Northwest Eye Clinic are now sister companies under Unifeye Vision Partners! To view employment opportunities at all of our locations go to www.unifeyejobs.com
Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Key Words: Licensed Practical Nurse, LPN, CMA, Certified Medical Assistant, Medical Assistant, Ophthalmic Assistant, Ophthalmic Tech, Ophthalmic Tech/Assistant, Ophthalmic Medical Assistant, Ophthalmology Assistant, Ophthalmology Technician, Ophthalmology Technologist, Optometric Tech, Optometric Assistant
Ophthalmic Tech – Triage Job – Minnetonka, MN
Ophthalmic Tech – Triage Job – Minnetonka, MN
Minnesota Eye Consultants (MEC) is one of the premiere eye care practices in the nation. We believe in One Team, All In. The culture at MEC is one of excellence and teamwork. We are passionate about patient care and dedicated to improving quality of life through life-changing vision procedures and treatments.
MN Eye Consultants is currently hiring for a Full-time (1.0 FTE) Triage Tech for our Minnetonka clinic.
SUMMARY
The Triage Technician is a dual clinical role with primary functions split between handling patient phone calls and triaging ocular concerns to determine the urgency of clinic visits, and performing measurements and tests as part of the patient work up necessary for the provider to determine a diagnosis and provide treatment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
MN Eye Consultants is currently hiring for a Full-time (1.0 FTE) Triage Tech for our Minnetonka clinic.
SUMMARY
The Triage Technician is a dual clinical role with primary functions split between handling patient phone calls and triaging ocular concerns to determine the urgency of clinic visits, and performing measurements and tests as part of the patient work up necessary for the provider to determine a diagnosis and provide treatment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Phone Triage-Specific
- Triage patient phone calls, answer questions and resolve concerns as directed by the provider to achieve patient satisfaction.
- Determine the urgency for a clinic visit, if at all, and schedule patients accordingly.
- Properly document all calls using the Patient Communication log in the Electronic Health Record (EHR).
- Initiate tasks via EHR when necessary to enlist the assistance of other team members to resolve the patient’s request and/or concern.
- Accurately complete medication refill requests obtained via fax, phone call, and patient portal.
- Other phone-specific duties as assigned.
JOB QUALIFICATIONS To perform the job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodation. The requirements below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
EDUCATION AND/OR EXPERIENCE
EDUCATION AND/OR EXPERIENCE
- High school diploma or equivalent.
- 1+ years’ experience as an Ophthalmic Technician, preferably working in a surgical practice.
- Comprehensive knowledge and proficient use of EHR system preferred.
- Knowledge of medical terminology preferred.
About Us:
At MEC, our areas of expertise range from cataract surgery and premium lens implants, treatment of corneal disease and glaucoma, oculofacial and aesthetic services, to LASIK – laser vision correction. Our mission is to preserve, restore, and enhance vision through research, teaching, and providing the highest quality medical and surgical care to patients.
MN Eye Consultants and Northwest Eye Clinic are now sister companies under Unifeye Vision Partners! To view employment opportunities at all of our locations go to www.unifeyejobs.com
Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
At MEC, our areas of expertise range from cataract surgery and premium lens implants, treatment of corneal disease and glaucoma, oculofacial and aesthetic services, to LASIK – laser vision correction. Our mission is to preserve, restore, and enhance vision through research, teaching, and providing the highest quality medical and surgical care to patients.
MN Eye Consultants and Northwest Eye Clinic are now sister companies under Unifeye Vision Partners! To view employment opportunities at all of our locations go to www.unifeyejobs.com
Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Ophthalmic Tech – Triage Job – Woodbury, MN
Ophthalmic Tech – Triage Job – Woodbury, MN
Minnesota Eye Consultants (MEC) is one of the premiere eye care practices in the nation. We believe in One Team, All In. The culture at MEC is one of excellence and teamwork. We are passionate about patient care and dedicated to improving quality of life through life-changing vision procedures and treatments.
MN Eye Consultants is currently hiring for a Full-time (1.0 FTE) Triage Tech for our Woodbury clinic.
SUMMARY
The Triage Technician is a dual clinical role with primary functions split between handling patient phone calls and triaging ocular concerns to determine the urgency of clinic visits, and performing measurements and tests as part of the patient work up necessary for the provider to determine a diagnosis and provide treatment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
MN Eye Consultants is currently hiring for a Full-time (1.0 FTE) Triage Tech for our Woodbury clinic.
SUMMARY
The Triage Technician is a dual clinical role with primary functions split between handling patient phone calls and triaging ocular concerns to determine the urgency of clinic visits, and performing measurements and tests as part of the patient work up necessary for the provider to determine a diagnosis and provide treatment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Phone Triage-Specific
- Triage patient phone calls, answer questions and resolve concerns as directed by the provider to achieve patient satisfaction.
- Determine the urgency for a clinic visit, if at all, and schedule patients accordingly.
- Properly document all calls using the Patient Communication log in the Electronic Health Record (EHR).
- Initiate tasks via EHR when necessary to enlist the assistance of other team members to resolve the patient’s request and/or concern.
- Accurately complete medication refill requests obtained via fax, phone call, and patient portal.
- Other phone-specific duties as assigned.
JOB QUALIFICATIONS To perform the job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodation. The requirements below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
EDUCATION AND/OR EXPERIENCE
EDUCATION AND/OR EXPERIENCE
- High school diploma or equivalent.
- 1+ years’ experience as an Ophthalmic Technician, preferably working in a surgical practice.
- Comprehensive knowledge and proficient use of EHR system preferred.
- Knowledge of medical terminology preferred.
About Us:
At MEC, our areas of expertise range from cataract surgery and premium lens implants, treatment of corneal disease and glaucoma, oculofacial and aesthetic services, to LASIK – laser vision correction. Our mission is to preserve, restore, and enhance vision through research, teaching, and providing the highest quality medical and surgical care to patients.
MN Eye Consultants and Northwest Eye Clinic are now sister companies under Unifeye Vision Partners! To view employment opportunities at all of our locations go to www.unifeyejobs.com
Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
At MEC, our areas of expertise range from cataract surgery and premium lens implants, treatment of corneal disease and glaucoma, oculofacial and aesthetic services, to LASIK – laser vision correction. Our mission is to preserve, restore, and enhance vision through research, teaching, and providing the highest quality medical and surgical care to patients.
MN Eye Consultants and Northwest Eye Clinic are now sister companies under Unifeye Vision Partners! To view employment opportunities at all of our locations go to www.unifeyejobs.com
Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Ophthalmic Technician II Job – Blaine, MN
Ophthalmic Technician II Job – Blaine, MN
Minnesota Eye Consultants (MEC) is one of the premiere eye care practices in the nation. We believe in One Team, All In. The culture at MEC is one of excellence and teamwork. We are passionate about patient care and dedicated to improving quality of life through life-changing vision procedures and treatments.
MN Eye Consultants is currently hiring for a full-time (1.0 FTE) Ophthalmic Technician II for our Blaine clinic.
Location/Schedule:
This position will work Monday-Friday, between 7:30am-5:00pm. May require an occasional 1/2 day on Saturday (1-2 times per year). The home base of this position is the Blaine clinic, but may be scheduled to work shifts at the other MEC locations as needed (Bloomington, Minnetonka, and Woodbury).
Position Summary:
The Ophthalmic Technician is responsible for performing measurements and tests that provide the physician with the information needed to arrive at a diagnosis and to prescribe treatment. This position primarily works with the Ophthalmologists but may see patients for any MEC provider within their skill-set.
Career Path:
The rewarding Ophthalmic Technician career path at Minnesota Eye offers advancement opportunities, on-the-job training, free courses for Continuing Education credits, and a healthy work-life balance. At MEC, we promote and encourage growth. Team members can work to advance from COA to COT, COMT and even OSA and will be supported on this journey.
Essential Duties and Responsibilities:
- Open exam rooms at the beginning of the shift, ensure all equipment is clean and ready for the doctor
- Obtain complete patient histories including chief complaint, past ocular/medical history, family medical/ocular history and history of allergies and medications.
- Perform and document subjective and objective ophthalmic testing efficiently to provide basic and extensive information necessary for ophthalmic examinations. This includes but is not limited to: history, visual acuities, lensometry (manual and auto), keratometry (manual and automated) visual fields, tonometry, A-scan, B-scan, fundus photography, perform refractive surgery workup’s, assist with basic and complex clinical procedures
- Acquaint all patients with the office procedures to which they will be exposed. Inform patients of the purpose of all tests personally performed and how they will be affected during the tests.
- Assist in the maintenance and calibration of equipment
- Assist with ongoing education and mentoring of staff
- Stock all necessary supplies; clean all equipment and close down exam rooms at the end of the day
- Regularly communicate and interact with Clinic Manager, MD’s, OD’s, and other members of the clinical team
Qualifications:
-
High school diploma or equivalent
-
1-2 years of experience as an Ophthalmic Assistant or Technician
Certificates, Licensees and/or Registrations Required:
- Basic Life Support within six months of employment
- COA, COT or COMT preferred but not required
About Us:
At MEC, our areas of expertise range from cataract surgery and premium lens implants, treatment of corneal disease and glaucoma, oculofacial and aesthetic services, to LASIK – laser vision correction. Our mission is to preserve, restore, and enhance vision through research, teaching, and providing the highest quality medical and surgical care to patients.
MN Eye Consultants and Northwest Eye Clinic are now sister companies under Unifeye Vision Partners! To view employment opportunities at all of our locations go to www.unifeyejobs.com
Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Key Words: Licensed Practical Nurse, LPN, CMA, Certified Medical Assistant, Medical Assistant, Ophthalmic Assistant, Ophthalmic Tech, Ophthalmic Tech/Assistant, Ophthalmic Medical Assistant, Ophthalmology Assistant, Ophthalmology Technician, Ophthalmology Technologist, Optometric Tech, Optometric Assistant