Billing Specialist Job – Rancho Cucamonga, CA
Unifeye Vision Partners is currently hiring for a Billing Specialist, Rancho Cucamonga, CA
SUMMARY
- Ensure that charges for services provided are accurately billed to the appropriate insurance companies via electronic and paper claim submissions
- Reviews accounts receivable to maximize collections including and resubmitting previously denied claims
- Receive, retrieve, sort and post incoming payments
- Manage status of accounts and balances and identifying inconsistencies
- Send reminders for payments and contact clients when assigned
- Identifies over payments and creates refund request
- Accurately reviews and resolves assigned claim and clearinghouse edits and payer rejections to minimize lag days
- Answer questions and handle complaints from patients regarding bills
- Adherence to laws and best practices in regards to dealing with customers and data
- Other duties as assigned
- Accurate and reliable in handling accounts and documents
- High degree of attention to detail and trustworthiness
- Strong listening and oral communication skills
- Customer service oriented: friendly and positive attitude
- Excellent organizational and administrative skills
- Ability to multitask and to work independently within a team environment
- Professional and reliable attitude; strong sense of initiative and motivation
- Must be able to foster a positive and productive work environment
- High school diploma or equivalent
- Bilingual preferred (fluent in both English/Spanish)
- Minimum 1 year of experience in health-care setting
- Minimum 1 year working knowledge of CPT and ICD10 coding
- Minimum 1 year of computer typing and data entry
Ophthalmic Scribe Job – Colton, CA
Ophthalmic Scribe Job – Colton, CA
Unifeye Vision Partners is currently hiring for a Ophthalmic Scribe, Colton, CA
SUMMARY
The Ophthalmic Scribe assists the doctors with documentation of the patient exam into the patient’s electronic health record (EHR). The Scribe will also assist with facilitation of surgery and procedure scheduling and scheduling of return appointments as directed by the provider. Partners with other clinic staff to facilitate efficient clinic flow and ensure quality patient care.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Greet all patients and guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation. Treat each patient with respect by greeting them by name, introducing yourself, and ensuring that the patient understands what will happen during the exam.
- Document patient exam in EHR, scribing all elements of the patient exam including procedure orders, e-prescribing medications and scheduling the return to clinic. Ensure all entries are accurate by the team.
- Respond to internal communications in a timely manner.
- Perform the following as needed: Obtain complete patient histories including chief complaint, past ocular/medical history, family medical/ocular history and history of allergies and medications.
- Perform ophthalmologic tests including visual acuity, applanation tonometry, pachymetry, visual fields, corneal topography, OCTs, lensometry, and other tests as directed within the prescribed timeline.
- Calibrate diagnostic equipment and perform instrument sterilization as needed.
- Provide patient and family counseling/education as needed, including the creation of medication grids.
- Assist in triage.
- Dispense medication and/or over the counter product samples as directed.
- Review all chart notes and correspondence daily to ensure accuracy and completeness. Ensure chart documentation meets ICD-10 requirements. Work with doctors to sign and close encounters and transmit ERx.
- Obtain patient signature on consent documents for in lane and surgical procedures.
- Set up exam rooms per provider preference, keep exam rooms stocked and clean between patients; cleaned at end of each workday; assist in maintaining public spaces for professional appearance.
- Partner with providers to prepare culture documents, ensure proper storage of specimens, contact lab for pickup and ensure specimen is in the lockbox for pick up.
- Attend trainings and stay current on requirements for HIPAA compliance and Protected Health Information (PHI).
- Ensure opening and closing of special testing rooms. Maintain stocking of exam lane and maintain order in working areas.
- Schedule return appointments as ordered by the provider, including referrals to outside providers.
- Travel between clinics as scheduled.
- Ensure company COVID protocols are followed.
- Other duties as assigned.
KNOWLEDGE/SKILLS/ABILITIES
- Typing and computer knowledge required
- Previous experience with EHR systems required and ophthalmology experience highly preferred
- Bilingual a plus
- Knowledge of medical terminology, Ophthalmology preferred
- Ability to perform ophthalmic tests and calibrate equipment per manufacturer guidelines
EDUCATION AND/OR EXPERIENCE
- ·High schedule diploma or equivalent.
- Minimum of one (1) year experience in a medical office, ophthalmic experience preferred.
CERTIFICATES, LICENSES, REGISTRATIONS
- Medical Scribe Certification and Aptitude Test (MSCAT) preferred.
This position has no supervisory responsibility.
To perform the job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodation. The requirements below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
Patient Service Representative Job – Temecula, CA
Patient Service Representative Job – Temecula, CA
Unifeye Vision Partners is currently hiring for a Patient Service Representative, Temecula, CA
- Greet patients, vendors, pharmaceutical representatives, and other visitors to our medical office in a warm and friendly manner
- Answer patient questions and provide assistance and directions when necessary
- Respond to emails that arrive using our general office email address
- Utilize our medical office software to schedule new and follow-up appointments for our patients.
- Register new patients and update necessary records
- Answer phones and communicate via Ring Central.
- Distribute forms and paperwork to patients and then check them over to ensure that required fields are completed appropriately
- Process patient payments in office
- Maintain confidentiality of all patient records
- Ensure company COVID-19 protocols are followed.
- This is an in-office position, remote work is not available
- Other duties as assigned.
- Bilingual (Spanish) Preferred
- Data Entry Skills
- Friendly and compassionate disposition
- Excellent organizational and time management skills
- Strong interpersonal communication skills
- High school diploma or equivalent
- Minimum of 1 year of experience working in a medical practice front office setting.
This position has no supervisory responsibility.
To perform the job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodation. The requirements below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
Ophthalmic Scribe Job – Apple Valley, CA
Ophthalmic Scribe Job – Apple Valley, CA
Unifeye Vision Partners is currently hiring for a Ophthalmic Scribe, Apply Valley, CA
SUMMARY
The Ophthalmic Scribe assists the doctors with documentation of the patient exam into the patient’s electronic health record (EHR). The Scribe will also assist with facilitation of surgery and procedure scheduling and scheduling of return appointments as directed by the provider. Partners with other clinic staff to facilitate efficient clinic flow and ensure quality patient care.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Greet all patients and guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation. Treat each patient with respect by greeting them by name, introducing yourself, and ensuring that the patient understands what will happen during the exam.
- Document patient exam in EHR, scribing all elements of the patient exam including procedure orders, e-prescribing medications and scheduling the return to clinic. Ensure all entries are accurate by the team.
- Respond to internal communications in a timely manner.
- Perform the following as needed: Obtain complete patient histories including chief complaint, past ocular/medical history, family medical/ocular history and history of allergies and medications.
- Perform ophthalmologic tests including visual acuity, applanation tonometry, pachymetry, visual fields, corneal topography, OCTs, lensometry, and other tests as directed within the prescribed timeline.
- Calibrate diagnostic equipment and perform instrument sterilization as needed.
- Provide patient and family counseling/education as needed, including the creation of medication grids.
- Assist in triage.
- Dispense medication and/or over the counter product samples as directed.
- Review all chart notes and correspondence daily to ensure accuracy and completeness. Ensure chart documentation meets ICD-10 requirements. Work with doctors to sign and close encounters and transmit ERx.
- Obtain patient signature on consent documents for in lane and surgical procedures.
- Set up exam rooms per provider preference, keep exam rooms stocked and clean between patients; cleaned at end of each workday; assist in maintaining public spaces for professional appearance.
- Partner with providers to prepare culture documents, ensure proper storage of specimens, contact lab for pickup and ensure specimen is in the lockbox for pick up.
- Attend trainings and stay current on requirements for HIPAA compliance and Protected Health Information (PHI).
- Ensure opening and closing of special testing rooms. Maintain stocking of exam lane and maintain order in working areas.
- Schedule return appointments as ordered by the provider, including referrals to outside providers.
- Travel between clinics as scheduled.
- Ensure company COVID protocols are followed.
- Other duties as assigned.
KNOWLEDGE/SKILLS/ABILITIES
- Typing and computer knowledge required
- Previous experience with EHR systems required and ophthalmology experience highly preferred
- Bilingual a plus
- Knowledge of medical terminology, Ophthalmology preferred
- Ability to perform ophthalmic tests and calibrate equipment per manufacturer guidelines
EDUCATION AND/OR EXPERIENCE
- ·High schedule diploma or equivalent.
- Minimum of one (1) year experience in a medical office, ophthalmic experience preferred.
CERTIFICATES, LICENSES, REGISTRATIONS
- Medical Scribe Certification and Aptitude Test (MSCAT) preferred.
This position has no supervisory responsibility.
To perform the job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodation. The requirements below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
Ophthalmic Technician Job – Upland, CA
Ophthalmic Technician Job – Upland, CA
Unifeye Vision Partners is currently hiring for a Ophthalmic Technician, Upland, CA
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Greet all patients and guests with highest level of customer service and care and in accordance with company standards. Anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation. Treat each patient with respect by greeting them by name, introducing yourself, and ensuring that the patient understands tests, procedures, and the process during the exam.
- Obtain complete patient histories including chief complaint, past ocular/medical history, family medical/ocular history and history of allergies and medications.
- Perform ophthalmologic tests including visual acuity, applanation tonometry, pachymetry, visual fields, corneal topography, OCTs, lensometry, and other tests as directed within the prescribed timeline.
- Assist with patient pre- and post-op counseling, procedure set up, and performing in office procedures. Obtain consents when needed.
- Calibrate diagnostic equipment per manufacturer guidelines.
- Instrument sterilization as needed.
- Participate in trainings and meet requirements for Merit Based Incentive Payment System (MIPS) measures, HIPAA compliance and Protected Health Information.
- Ensure opening and closing of special testing rooms. Maintain stocking of exam lanes and maintain order in work areas.
- Ensure company COVID-19 protocols are followed.
- This position is in-office and remote is not available.
- Other duties as assigned
- Knowledge of ophthalmology terms, conditions and clinical flow preferred.
- Professional verbal communication skills, demonstrating ability to educate patients in a friendly and positive manner.
- Ability to clearly document activities in Electronical Medical Records system preferred
- Strong organizational skills and attention to detail with the ability to move between and progress tasks forward.
- Bilingual English/Spanish preferred
- Typing, Computer and Data entry
- High school diploma or equivalent.
- Minimum one year of experience in Ophthalmology or Optometry setting.
Certified Ophthalmic Assistant (COA) Certification Preferred
JOB QUALIFICATIONS
To perform the job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodation. The requirements below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
Temp Ophthalmic Technician Job – Palm Desert, CA
Temp Ophthalmic Technician Job – Palm Desert, CA
Unifeye Vision Partners is currently hiring for a Temp Ophthalmic Technician, Palm Desert, CA
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Greet all patients and guests with highest level of customer service and care and in accordance with company standards. Anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation. Treat each patient with respect by greeting them by name, introducing yourself, and ensuring that the patient understands tests, procedures, and the process during the exam.
- Obtain complete patient histories including chief complaint, past ocular/medical history, family medical/ocular history and history of allergies and medications.
- Perform ophthalmologic tests including visual acuity, applanation tonometry, pachymetry, visual fields, corneal topography, OCTs, lensometry, and other tests as directed within the prescribed timeline.
- Assist with patient pre- and post-op counseling, procedure set up, and performing in office procedures. Obtain consents when needed.
- Calibrate diagnostic equipment per manufacturer guidelines.
- Instrument sterilization as needed.
- Participate in trainings and meet requirements for Merit Based Incentive Payment System (MIPS) measures, HIPAA compliance and Protected Health Information.
- Ensure opening and closing of special testing rooms. Maintain stocking of exam lanes and maintain order in work areas.
- Ensure company COVID-19 protocols are followed.
- This position is in-office and remote is not available.
- Other duties as assigned
- Knowledge of ophthalmology terms, conditions and clinical flow preferred.
- Professional verbal communication skills, demonstrating ability to educate patients in a friendly and positive manner.
- Ability to clearly document activities in Electronical Medical Records system preferred
- Strong organizational skills and attention to detail with the ability to move between and progress tasks forward.
- Bilingual English/Spanish preferred
- Typing, Computer and Data entry
- High school diploma or equivalent.
- Minimum one year of experience in Ophthalmology or Optometry setting.
CERTIFICATES, LICENSES, REGISTRATIONS
Certified Ophthalmic Assistant (COA) Certification Preferred
JOB QUALIFICATIONS
To perform the job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodation. The requirements below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
Back Office Lead Job – Eastvale, CA
Back Office Lead Job – Eastvale, CA
Unifeye Vision Partners is currently hiring for a Back Office Lead, Eastavle, CA.
- Greet all patients and guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation. Treat each patient with respect by greeting them by name, introducing yourself, and ensuring that the patient understands what will happen during the exam.
- Document patient exam in EHR, scribing all elements of the patient exam including procedure orders, e-prescribing medications and scheduling the return to clinic. Ensure all entries are accurate by the team.
- Respond to internal communications in a timely manner.
- Perform the following as needed: Obtain complete patient histories including chief complaint, past ocular/medical history, family medical/ocular history and history of allergies and medications.
- Perform ophthalmologic tests including visual acuity, applanation tonometry, pachymetry, visual fields, corneal topography, OCTs, lensometry, and other tests as directed within the prescribed timeline.
- The Lead will monitor and ensure all staff members get a lunch prior to the 5-hour lunch penalty.
- Calibrate diagnostic equipment and perform instrument sterilization as needed.
- Provide patient and family counseling/education as needed, including the creation of medication grids.
- Oversee back-office staff workflow to ensure efficient clinic flow including daily review of clinic schedules to meet scheduling guidelines. Ensure back-office staff work according to established work schedules, including meal and break periods.
- Ensure high quality and timely care for patients by reviewing and researching concerns or complaints and recommend appropriate course of action to resolve patient concerns.
- Train back-office team members to ensure staff are knowledgeable and proficient in their job duties and clinic flow.
- Monitor back-office supplies and place orders timely to maintain adequate supplies. Ensure purchase of supplies are cost efficient and within established budget.
- Resolve back-office staff concerns within scope of responsibilities and escalate identified performance or behavior concerns to Manager for follow-up and resolution.
- Typing and computer knowledge required
- Previous experience with EHR systems and ophthalmology/optometry experience highly preferred
- Bilingual a plus
- Knowledge of medical terminology, Ophthalmology preferred
- Ability to perform ophthalmic test and calibrate equipment per manufacturer guidelines
- High schedule diploma or equivalent
- Minimum of one (1) year experience in a medical office as an ophthalmic assistant or technician preferred.
- Medical Technician Certification and Aptitude Test (MTCAT) or
- Ophthalmic Technician Certification (OTC) strongly preferred.
To perform the job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodation. The requirements below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
Ophthalmic Assistant Job – Temecula, CA
Ophthalmic Assistant Job – Temecula, CA
Unifeye Vision Partners is currently hiring for a Ophthalmic Assistant, Temecula, CA
- Make introductions and establish rapport with patients providing friendly, first-class customer service and patient care.
- Initiate patient evaluation, documenting the chief complaint, history of present illness, review of systems, and all pertinent ocular findings accurately and in accordance with compliance guidelines.
- Test and Record Visual Acuity for patients of all levels of acuity, including preliterate, illiterate, non-verbal, and foreign language patients.
- Test Visual Acuity using Pinhole Occluder, Stereoacuity, Near Point Accommodation and Convergence, Distance and Near Acuity using optotype.
- Perform Visual Fields testing utilizing Amsler Grid, Confrontation Visual Fields, Automated Perimetry, and Goldmann Perimetry.
- Measure and Assess Pupils – RAPD.
- Measure and Record Intraocular Pressure using hand-held tonometer, applanation tonometer, and/or non-contact tonometer.
- Test and Record Ocular Motility for Versions and Ductions, Functions, Anomalies, Cover Tests, Stereoacuity, and Nystagmus.Perform Automated Keratometry.
- Neutralize spectacles using an automated lensometer.
- Perform and Record glare testing (BAT), potential acuity meter (PAM), pachymetry, OCT glaucoma laser testing, Ishihara color vision testing, and tear testing – Schirmer, BUT, Rose Bengal.
- Perform drop therapy and educate patients on medications and post-operative instructions, per doctor’s orders.
- Perform corneal topography imaging and HRT/OCT scanning laser tests for glaucoma and retina.
- This is an in-office position, remote work is not available.
- Other duties as assigned.
- Demonstrates knowledge of medical terminology, basic ophthalmic patient care, physiological, psychological, and psychosocial factors affecting health or illness specific to patient care needs.
- Basic knowledge of surgical procedures, pharmacology, and specific treatments for common disease entities.
- Ability to perform basic visual field testing.
- Ability to operate machines including computer, calculator, visual field equipment, keratometer, camera, electronic flash, macros lens, air tonometer, hand-held tonometer, lensometer, autorefractor, blood pressure cuff, a-scan unit, and video editing units.
- Minimum of high school diploma or equivalent required.
- Minimum 6 months of experience as a Medical Assistant or related experience required.
- Experience working in Ophthalmology/Optometry strongly preferred.
- Graduate from an accredited Ophthalmic Technician program strongly preferred.
- Bachelor of Science degree strongly preferred.
- Certified Ophthalmic Assistant (COA) preferred.
This position has no supervisory responsibility.
To perform the job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodation. The requirements below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
Ophthalmic Technician Job – Upland, CA
Ophthalmic Technician Job – Upland, CA
Unifeye Vision Partners is currently hiring for a Ophthalmic Technician, Upland, CA
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Greet all patients and guests with highest level of customer service and care and in accordance with company standards. Anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation. Treat each patient with respect by greeting them by name, introducing yourself, and ensuring that the patient understands tests, procedures, and the process during the exam.
- Obtain complete patient histories including chief complaint, past ocular/medical history, family medical/ocular history and history of allergies and medications.
- Perform ophthalmologic tests including visual acuity, applanation tonometry, pachymetry, visual fields, corneal topography, OCTs, lensometry, and other tests as directed within the prescribed timeline.
- Assist with patient pre- and post-op counseling, procedure set up, and performing in office procedures. Obtain consents when needed.
- Calibrate diagnostic equipment per manufacturer guidelines.
- Instrument sterilization as needed.
- Participate in trainings and meet requirements for Merit Based Incentive Payment System (MIPS) measures, HIPAA compliance and Protected Health Information.
- Ensure opening and closing of special testing rooms. Maintain stocking of exam lanes and maintain order in work areas.
- Ensure company COVID-19 protocols are followed.
- This position is in-office and remote is not available.
- Other duties as assigned
- Knowledge of ophthalmology terms, conditions and clinical flow preferred.
- Professional verbal communication skills, demonstrating ability to educate patients in a friendly and positive manner.
- Ability to clearly document activities in Electronical Medical Records system preferred
- Strong organizational skills and attention to detail with the ability to move between and progress tasks forward.
- Bilingual English/Spanish preferred
- Typing, Computer and Data entry
- High school diploma or equivalent.
- Minimum one year of experience in Ophthalmology or Optometry setting.
Certified Ophthalmic Assistant (COA) Certification Preferred
JOB QUALIFICATIONS
To perform the job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodation. The requirements below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
Patient Service Representative Job – Eastvale, CA
Patient Service Representative Job – Eastvale, CA
Unifeye Vision Partners is currently hiring for a Patient Service Representative, Eastvale, CA.
SUMMARY
- Responsible for patient check-in, greeting every patient in a pleasant and professional manner
- Mark arrival time of patients in office and make sure patients have been checked in and roomed.
- Evaluate chart data to verify all information has been received, completed, and signatures obtained.
- Verify and scan patient’s current insurance card.
- Verify address, e-mail and phone number.
- Communicate with patients if there will be a delay. Offer to reschedule if patient unable to stay.
- Check-out all patients.
- Schedule follow-up appointments as directed by the physician.
- Schedule patients for transfer of care and order any required diagnostic testing.
- Explain all fees and patient financial responsibility.
- Secure all necessary patient signatures; obtain proper informed consent, and insurance authorization.
- Collect fee for services and any past-due balances as required.
- Ensure patient satisfaction
- Ensure that proper authorization or referral is collected for the patient.
- Obtain authorization or referrals that have not been received by the practice.
- Prepare charts appropriately.
- Place telephone calls to no-show appointments and reschedule as needed.
- Provide support on telephones.
- Scan charts and testing into EMA in a timely manner.
- Assist other front office personnel, as needed.
- Perform other duties as required including training new staff.
- Maintain refreshments in lobby area.
- Keep lobby area maintained in clean and orderly status. Remove waste when needed.
- Order supplies as needed.
- Prepare coffee for the patients in the morning, turn on TV to correct channel, keep magazines organized and neat.
- Close lobby in the evening, removing coffee, turning off the TV, removing any erroneous trash.
- High school diploma or equivalent
- Minimum of 1 year of experience working in a medical practice front office setting
- Bilingual (Spanish) Preferred
- NextGen experience preferred
- Data Entry Skills
- Friendly and compassionate disposition
- Excellent organizational and time management skills
- Strong interpersonal communication skills