Refractive Surgery Consultant Job - Bloomington, MN
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SUMMARY
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Minnesota Eye Consultants (MEC) is one of the premiere eye care practices in the nation. We believe in One Team, All In. The culture at MEC is one of excellence and teamwork. We are passionate about patient care and dedicated to improving quality of life through life-changing vision procedures and treatments.
MN Eye Consultants is currently hiring for a Refractive Surgery Consultant. This position is on-site at our Bloomington location.
MN Eye Consultants is currently hiring for a Refractive Surgery Consultant. This position is on-site at our Bloomington location.
SUMMARY
The Refractive Surgery Consultant is responsible for driving premium refractive, cataract, and oculoplastic revenue across Minnesota Eye Consultants. This role owns the performance, accountability, and expansion of the Premium Services program by increasing premium lens conversion rates, improving patient consultation effectiveness, and aligning physicians and clinical teams to revenue - focused objectives. This candidate is responsible for providing a positive experience for the patient, ensuring they are fully informed and comfortable with their financial decisions. This is a performance-driven role requiring strong consultative selling skills, data-driven decision making, and the ability to influence clinical and operational stakeholders.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Own and grow premium lens conversion rates across assigned clinics.
- Conduct patient consultations to improve presentation quality and closing effectiveness.
- Implement standardized scripting and objection-handling frameworks.
- Track, analyze, and report conversion rates by physician, counselor, and clinic.
- Counsel patients and provide quotes for procedures and other options not covered by insurance.
- Collaborate with marketing and outreach to align lead generation with premium service growth.
- Utilize suggestive selling and effectively present the benefits of to each patient as an individual.
- Follow up with converted and non-converted patients according to current office policy (follow-up calls, texts, emails).
- Track follow-up interactions using the current CRM system.
- Stay current on industry advancements and competitive positioning of premium services.
- Be knowledgeable about the co-management process and understand its impact on the business.
- Ensure proper input of co-management fees into split pay or direct payment to co-managing OD.
- Collect and process payments when necessary.
- Maintain a pleasant and positive attitude when dealing with all patients.
- Work in conjunction with the surgery scheduling team.
- Schedule patients for surgery.
- Other duties as assigned.
KNOWLEDGE/SKILLS/ABILITIES
- Proven experience in consultative sales, medical sales, or elective healthcare services.
- Demonstrated ability to influence physicians and clinical staff.
- Comfortable discussing elective procedures and financial investment decisions with patients.
- Strong analytical skills with ability to interpret revenue and conversion data.
- High emotional intelligence and objection-handling capability.
- Experience driving measurable revenue growth.
- Team oriented
- Ability to act independently and use good judgement
- Bilingual a plus
EDUCATION AND/OR EXPERIENCE
- College coursework and/or equivalent experience in sales or marketing
- Experience in a medical office (ophthalmology preferred) with extensive patient experience strongly desired.
- A minimum of two years of sales experience preferred.
CERTIFICATES, LICENSES, REGISTRATIONS
- None required.
BENEFITS
- Health Insurance (medical, dental, vision)
- Paid Time Off (PTO)
- Holiday Pay
- 401K Retirement Savings Plan
- Other Benefits: Accident, Hospital Indemnity, Critical Illness, Life/AD&D, Disability, Commuter, Dependent Care, Adoption & Surrogate, Pet Insurance
- Employee Assistance Program
- Employee Discounts
About Us:
At MEC, our areas of expertise range from cataract surgery and premium lens implants, treatment of corneal disease and glaucoma, oculofacial and aesthetic services, to LASIK – laser vision correction. Our mission is to preserve, restore, and enhance vision through research, teaching, and providing the highest quality medical and surgical care to patients.
MN Eye Consultants and Northwest Eye Clinic are now sister companies under Unifeye Vision Partners! To view employment opportunities at all of our locations go to www.unifeyejobs.com
Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
MN Eye Consultants and Northwest Eye Clinic are now sister companies under Unifeye Vision Partners! To view employment opportunities at all of our locations go to www.unifeyejobs.com
Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.