Patient Service Representative Job - Temecula, CA

Pacific Eye Institute is subject to and required to follow the California Department of Public Health’s COVID-19 vaccine order, dated August 5, 2021, for healthcare facilities within the State of California.

It is a job requirement that any candidate who accepts employment with UVP be fully vaccinated by their hire date, subject to submission of documentation of a medical condition or a sincerely held religious belief, practice or observance that may be entitled to a reasonable accommodation that does not pose an undue hardship on the operation of the business.

New Team Members will be required to submit their COVID-19 vaccine record prior to their hire date.

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Unifeye Vision Partners is one of the premiere eye care practices in the nation. We believe in One Team, All In. The culture at UVP is one of excellence and teamwork. We are passionate about patient care and dedicated to improving quality of life through life-changing vision procedures and treatments. 

Unifeye Vision Partners is currently hiring for a Patient Service Representative, Temecula, CA
 
SUMMARY
We are seeking a friendly, compassionate, and organized Patient Service Representative to join our growing healthcare team. In this role, you will work at the front desk of our medical office and provide assistance to our patients and other visitors.  You will be responsible for corresponding with patients, maintaining the organization of our office, and ensuring that our environment is welcoming, calm, and quiet for our patients and their families.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES
  1. Greet patients, vendors, pharmaceutical representatives, and other visitors to our medical office in a warm and friendly manner
  2. Answer patient questions and provide assistance and directions when necessary
  3. Respond to emails that arrive using our general office email address
  4. Utilize our medical office software to schedule new and follow-up appointments for our patients.
  5. Register new patients and update necessary records
  6. Answer phones and communicate via Ring Central.
  7. Distribute forms and paperwork to patients and then check them over to ensure that required fields are completed appropriately
  8. Process patient payments in office
  9. Maintain confidentiality of all patient records
  10. Ensure company COVID-19 protocols are followed.
  11. This is an in-office position, remote work is not available
  12. Other duties as assigned.
KNOWLEDE/SKILLS/ABILITIES
  • Bilingual (Spanish) Preferred
  • Data Entry Skills
  • Friendly and compassionate disposition
  • Excellent organizational and time management skills
  • Strong interpersonal communication skills
EDUCATION AND/OR EXPERIENCE
  • High school diploma or equivalent
  • Minimum of 1 year of experience working in a medical practice front office setting.
CERTIFICATES, LICENSES, REGISTRATIONS
None
 
SUPERVISORY RESPONSIBILITY
This position has no supervisory responsibility.
 
JOB QUALIFICATIONS
To perform the job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodation.  The requirements below are representative of the minimum knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. 
 
Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 
*This position can require travel*
 
 Pay Range $21.00 - $25.00
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Unifeye Vision Partners