Work in a friendly, organized and efficient manner to assist physician and team leader in patient care activities. Position requires taking patient history, scribing, walking patients to check out, processing appropriate paperwork for authorizations for future medical care/treatment, responsible for cleaning and stocking of assigned areas.
Essential Duties and Responsibilities
- Greets patients and visitors in a prompt, courteous and helpful manner.
- Review patient's chart prior to exam to anticipate procedures, supplies or equipment that may be needed.
- Applies advanced knowledge of basic ophthalmic patient care to assist and support physician with routine ophthalmic test procedures.
- Accurately reports patient care in a timely manner and is attentive to detail.
- Demonstrates knowledge and application of infection control policy.
- Consistently implements universal precautions.
- Completes a detailed patient history, which includes: past medical history (systemic and ocular), family medical history (systemic and ocular) medication history (systemic and ocular) and the chief complaint (the reason for the visit).
- Updates medications needed.
- Assists physician(s) in special procedures, lasers, minor surgery, injections and by obtaining supplies as needed during patient care/visit.
- Performs visual acuity tests on patients in accordance to established guidelines.
- Performs autorefraction and lensometry, tonometry, BAT, PAM, refractometry, confrontation visual field, motility, pupil assessment, dilation tests as needed on patients in accordance with established guidelines.
- Accurately performs visual field examinations.
- Clean and sterilize equipment and maintain equipment in accordance with established guidelines and procedures.
- Demonstrates the ability to work with geriatric patients and patients of all ages.
- Completes encounters to ensure authorizations are obtained for further treatment.
- Return patient phone calls for within the same work day, whenever possible.
- Cleaning of patient exam rooms in relation to testing and equipment.
- Demonstrates compliance with all provisions of safety rules and other policies and procedures.
- Attends required staff and educational meetings as requested.
- Maintains strictest confidentiality.
- Performs related work as required
This position does not have direct reports or supervisory responsibilities.
Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification highly desired
Education and/or Experience
One year of ophthalmic assist or technician experience highly desired
Knowledge, Skills, Abilities
Demonstrates knowledge of medical terminology, basic ophthalmic patient care, physiological, psychological and psychosocial factors affecting health or illness specific to patient care needs, basic knowledge of surgical procedures, pharmacology and specific treatments for common disease entities.
Advanced knowledge of patient diagnostic imaging and photography; ability to perform basic visual field testing.
Ability to remain pleasant in very busy medical practice environment, flexible, attention to detail, ability to work independently, interacts professionally with physicians, patients and staff.
Strives to provide unsurpassed customer care and service.
Location/Schedule and Position Details
This position is a full-time, non-exempt position based in our Colton clinic, but may be required to travel to other clinic locations as needed. The position works Monday through Friday. Daily work hours may vary to accommodate patient and clinic needs.
Inland Eye Institute is one of the premiere eye care practices in the Inland Empire. The team of providers at Inland Eye is comprised of sub-specialty trained surgeons, non-surgical ophthalmologists and optometrists. Our areas of expertise range from cataract surgery and premium lens implants, treatment of corneal disease and glaucoma, oculofacial and aesthetic services, to LASIK – laser vision correction and other total eye care or specialty offerings. With eight Inland Empire locations we are committed to delivering both medical and surgical services in a convenient, community setting.
The culture at Inland Eye Institute is one of excellence and teamwork. We are passionate about patient care and dedicated to improving quality of life through life-changing vision procedures and treatments. With over 200 employees across all Inland Empire locations, we believe in One Team, All In.