Ophthalmic Technician II/III Job – Blaine, MN
- Open exam rooms at the beginning of the shift, ensure all equipment is clean and ready for the doctor
- Obtain complete patient histories including chief complaint, past ocular/medical history, family medical/ocular history and history of allergies and medications.
- Perform and document subjective and objective ophthalmic testing efficiently to provide basic and extensive information necessary for ophthalmic examinations. This includes but is not limited to: history, visual acuities, lensometry (manual and auto), keratometry (manual and automated) visual fields, tonometry, A-scan, B-scan, fundus photography, perform refractive surgery workup’s, assist with basic and complex clinical procedures
- Acquaint all patients with the office procedures to which they will be exposed. Inform patients of the purpose of all tests personally performed and how they will be affected during the tests.
- Assist in the maintenance and calibration of equipment
- Assist with ongoing education and mentoring of staff
- Stock all necessary supplies; clean all equipment and close down exam rooms at the end of the day
- Regularly communicate and interact with Clinic Manager, MD’s, OD’s, and other members of the clinical team
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High school diploma or equivalent
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2-5 years of experience as an Ophthalmic Assistant or Technician
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COA, COT or COMT preferred but not required
- Health Insurance (medical, dental, vision)
- Paid Time Off (PTO)
- Holiday Pay
- 401K Retirement Savings Plan
- Other Benefits: Accident, Hospital Indemnity, Critical Illness, Life/AD&D, Disability, Commuter, Dependent Care, Adoption & Surrogate, Pet Insurance
- Employee Assistance Program
- Employee Discounts
About Us:
Medical Scribe Job – Minnetonka, MN
Medical Scribe Job – Minnetonka, MN
MN Eye Consultants is currently hiring for a full-time (1.0 FTE) a Medical Scribe in our Minnetonka clinic.
Position Summary:
The Scribe assists the Doctors of Ophthalmology and/or Optometry with documentation of the patient exam into the patient’s electronic health record (EHR). The Scribe will also assist with facilitation of surgery and procedure scheduling and scheduling of return appointments as directed by the provider. Partners with other clinic staff to facilitate efficient clinic flow and ensure quality patient care. Starting pay is $18.50-21.00/hour.
Location and Schedule:
This position is based in our Minnetonka clinic but will be required to travel with the Physician and Physician Practice Coordinator to other MEC clinics (Woodbury, Bloomington and Blaine) as needed based on the Physician’s schedule. This position works Monday-Friday with hours varying between 7:00am – 5:00pm.
Essential Duties and Responsibilities:
- Document patient exam in EHR, scribing all elements of the patient exam including contact lens template, procedure orders, e-prescribing medications and scheduling the return to clinic.
- Provide patient and family counseling/education as needed, including the creation of medication grids.
- Dispense medication and/or over the counter product samples as directed.
- Print and dispense glasses and/or contact lens prescriptions as directed.
- Review all chart notes and correspondence daily to ensure accuracy and completeness. Ensure chart documentation meets ICD-10 requirements.
- Obtain patient signature on consent documents for in lane procedures.
- Set up exam rooms per provider preference, keep exam rooms stocked and clean between patients; cleaned at end of each work day; assist in maintaining public spaces for professional appearance.
- Run EHR reports at end of clinic to ensure completion of patient documents.
- Partner with providers to prepare culture documents, ensure proper storage of specimens, contact lab for pickup and ensure specimen is in the lockbox for pick up.
- Attend trainings and stay current on requirements for Merit Based Incentive Payment System (MIPS) measures, HIPAA compliance and Protected Health Information.
- Schedule return appointments and/or enter recalls in Electronic Practice Management (EPM) as ordered by the provider, including referrals to outside providers
- Other duties as assigned.
- High schedule diploma or equivalent.
- No previous experience required.
- Great experience for future medical students
- Keyboarding and computer knowledge.
- Previous experience with EHR systems and ophthalmology/optometry experience preferred.
- Bilingual a plus.
- 1-2 years related experience in a medical office or equivalent education preferred.
- Knowledge of medical terminology preferred.
- Health Insurance (medical, dental, vision, HSA)
- Paid Time Off (PTO)
- Holiday Pay
- 401K Retirement Savings Plan
- Other Benefits: Accident, Hospital Indemnity, Critical Illness, Life/AD&D, Disability, Commuter, Dependent Care, Adoption & Surrogate, Pet Insurance
- Employee Assistance Program
- Employee Discounts
At MEC, our areas of expertise range from cataract surgery and premium lens implants, treatment of corneal disease and glaucoma, oculofacial and aesthetic services, to LASIK – laser vision correction. Our mission is to preserve, restore, and enhance vision through research, teaching, and providing the highest quality medical and surgical care to patients.
MN Eye Consultants and Northwest Eye Clinic are now sister companies under Unifeye Vision Partners! To view employment opportunities at all of our locations go to www.unifeyejobs.com
Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Ophthalmic Technician Job – Blaine, MN
Ophthalmic Technician Job – Blaine, MN
MN Eye Consultants is currently hiring for a full-time (1.0 FTE) Ophthalmic Technician I for our Blaine clinic.
Position Summary
This position is responsible for performing measurements and tests that provide the physician with the information needed to arrive at a diagnosis and to prescribe treatment. This position primarily works with Doctors of Optometry but may see patients for any MEC provider within their skill-set. Starting pay is $20.00-23.00/hour.
This position will work Monday-Friday, between 7:30am-5:00pm. May require an occasional 1/2 day on Saturday. The home base of this position is the Blaine clinic, but may be scheduled to work shifts at the other MEC locations as needed (Bloomington, Woodbury and Minnetonka).
Career Path
This is a great opportunity to start your career as a one of the Technicians on our MEC team. MEC offers Technicians the ability to gain experience with complex cases and be promoted internally through a developed OT career path.
Essential Duties and Responsibilities
- Welcome and acknowledge all patients and guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation.
- Obtain complete patient histories including chief complaint, past ocular/medical history, family medical/ocular history and history of allergies and medications.
-
Perform and document subjective and objective ophthalmic testing efficiently to provide basic information necessary for ophthalmic examinations. This includes but is not limited to: history, visual acuities, lensometry (manual and auto), refractometry, keratometry (manual and automated), visual fields, tonometry, assisting with office procedures
-
Educate patients regarding diagnostic testing and their clinic visit
-
Open and close exam rooms, ensure all equipment is clean and ready for the doctor; stock all necessary supplies
-
High school diploma or equivalent
-
Minimum of 1 year of direct patient care experience within an eye clinic or Medical Assistant, Nursing Assistant or LPN experience
-
Optometry or Ophthalmology experience preferred but not required
- Health Insurance (medical, dental, vision, HSA)
- Paid Time Off (PTO)
- Holiday Pay
- 401K Retirement Savings Plan
- Other Benefits: Accident, Hospital Indemnity, Critical Illness, Life/AD&D, Disability, Commuter, Dependent Care, Adoption & Surrogate, Pet Insurance
- Employee Assistance Program
- Employee Discounts
At MEC, our areas of expertise range from cataract surgery and premium lens implants, treatment of corneal disease and glaucoma, oculofacial and aesthetic services, to LASIK – laser vision correction. Our mission is to preserve, restore, and enhance vision through research, teaching, and providing the highest quality medical and surgical care to patients.
MN Eye Consultants and Northwest Eye Clinic are now sister companies under Unifeye Vision Partners! To view employment opportunities at all of our locations go to www.unifeyejobs.com
Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Patient Service Representative Job – Blaine, MN
Patient Service Representative Job – Blaine, MN
MN Eye Consultants is currently hiring for a full-time Patient Service Representative for our Blaine clinic.
SUMMARY
The Patient Service Representative is responsible for welcoming patients and visitors to MEC in a warm and friendly manner and helping to prepare for their visit. This includes problem resolution and assisting with paperwork including demographics, insurance information, and collecting co-payments and/or past due balances in a timely manner. Starting pay is $20.00/hour.
LOCATION & SCHEDULE
This position is based in our Blaine clinic but will be required to work shifts at other MEC clinics as needed. This position will work an 8 hour shift Monday – Friday between the hours of 7:30am – 5pm and every other Saturday morning from 7:30am-1:30pm (would then get a day off during the week).
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Welcome patients and visitors in a warm, friendly, prompt manner as the first point of contact in the overall patient experience and assist with navigational needs and appointment scheduling.
- Verify, obtain, enter and update patient demographics, insurance, referring physician, primary care provider, and other required fields as assigned.
- Assist patients with completion of pertinent forms including but not limited to medical history, patient agreement, workers compensation.
- Collect patient payments for self-pay appointments, co-payments, outstanding balances, and fees for contact lens related items.
- Daily cash reconciliation and posting of cash batch.
- Coordinate and assist patients with transportation needs.
- Prepare patient charts in advance for both clinic and laser visits including printing fee tickets for add on appointments.
- Prepare surgery and dry eye patient packets and laser post-op kits.
- Distribute daily visit paperwork.
- Scan patient paperwork into the electronic health record.
- Facilitate lobby safety and cleanliness as well as cleaning lanyards and badges.
- Comply with established standards and protocols of MEC goals and objectives including compliance with HIPAA and PHI standards and protocols.
- Other duties as assigned.
- High school diploma/GED
- 1-2 years related customer service experience
- Health care experience preferred
- Health Insurance (medical, dental, vision, HSA)
- Paid Time Off (PTO)
- Holiday Pay
- 401K Retirement Savings Plan
- Other Benefits: Accident, Hospital Indemnity, Critical Illness, Life/AD&D, Disability, Commuter, Dependent Care, Adoption & Surrogate, Pet Insurance
- Employee Assistance Program
- Employee Discounts
At MEC, our areas of expertise range from cataract surgery and premium lens implants, treatment of corneal disease and glaucoma, oculofacial and aesthetic services, to LASIK – laser vision correction. Our mission is to preserve, restore, and enhance vision through research, teaching, and providing the highest quality medical and surgical care to patients.
MN Eye Consultants and Northwest Eye Clinic are now sister companies under Unifeye Vision Partners! To view employment opportunities at all of our locations go to www.unifeyejobs.com
Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Temp-Ophthalmic Scribe Job – Apple Valley, CA
Temp-Ophthalmic Scribe Job – Apple Valley, CA
Unifeye Vision Partners is currently hiring for a Temp Ophthalmic Scribe, Apple Valley, CA
SUMMARY
The Ophthalmic Scribe assists the doctors with documentation of the patient exam into the patient’s electronic health record (EHR). The Scribe will also assist with facilitation of surgery and procedure scheduling and scheduling of return appointments as directed by the provider. Partners with other clinic staff to facilitate efficient clinic flow and ensure quality patient care.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Greet all patients and guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation. Treat each patient with respect by greeting them by name, introducing yourself, and ensuring that the patient understands what will happen during the exam.
- Document patient exam in EHR, scribing all elements of the patient exam including procedure orders, e-prescribing medications and scheduling the return to clinic. Ensure all entries are accurate by the team.
- Respond to internal communications in a timely manner.
- Perform the following as needed: Obtain complete patient histories including chief complaint, past ocular/medical history, family medical/ocular history and history of allergies and medications.
- Perform ophthalmologic tests including visual acuity, applanation tonometry, pachymetry, visual fields, corneal topography, OCTs, lensometry, and other tests as directed within the prescribed timeline.
- Calibrate diagnostic equipment and perform instrument sterilization as needed.
- Provide patient and family counseling/education as needed, including the creation of medication grids.
- Assist in triage.
- Dispense medication and/or over the counter product samples as directed.
- Review all chart notes and correspondence daily to ensure accuracy and completeness. Ensure chart documentation meets ICD-10 requirements. Work with doctors to sign and close encounters and transmit ERx.
- Obtain patient signature on consent documents for in lane and surgical procedures.
- Set up exam rooms per provider preference, keep exam rooms stocked and clean between patients; cleaned at end of each workday; assist in maintaining public spaces for professional appearance.
- Partner with providers to prepare culture documents, ensure proper storage of specimens, contact lab for pickup and ensure specimen is in the lockbox for pick up.
- Attend trainings and stay current on requirements for HIPAA compliance and Protected Health Information (PHI).
- Ensure opening and closing of special testing rooms. Maintain stocking of exam lane and maintain order in working areas.
- Schedule return appointments as ordered by the provider, including referrals to outside providers.
- Travel between clinics as scheduled.
- Ensure company COVID protocols are followed.
- Other duties as assigned.
KNOWLEDGE/SKILLS/ABILITIES
- Typing and computer knowledge required
- Previous experience with EHR systems required and ophthalmology experience highly preferred
- Bilingual a plus
- Knowledge of medical terminology, Ophthalmology preferred
- Ability to perform ophthalmic tests and calibrate equipment per manufacturer guidelines
EDUCATION AND/OR EXPERIENCE
- ·High schedule diploma or equivalent.
- Minimum of one (1) year experience in a medical office, ophthalmic experience preferred.
CERTIFICATES, LICENSES, REGISTRATIONS
- Medical Scribe Certification and Aptitude Test (MSCAT) preferred.
This position has no supervisory responsibility.
To perform the job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodation. The requirements below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
Medical Scribe Job – Minnetonka, MN
Medical Scribe Job – Minnetonka, MN
Northwest Eye has a current opening for a Medical Scribe at our Minnetonka (Crosstown) location.
Position Summary
The Medical Scribe assists the Doctor of Ophthalmology and/or Optometry in accurately documenting the patient exam in Electronic Medical Records (EMR) and ensuring billing documentation has been submitted. The Medical Scribe partners with other clinical staff to ensure an efficient patient flow and quality patient care. Starting pay is $18.50-21.00/hour.
Location and Schedule
This position is based at our Minnetonka (Crosstown) location, however some travel is expected to all Northwest Eye Clinic locations (Maple Grove, Golden Valley, St. Anthony, Wayzata, Woodbury).
Essential Duties and Responsibilities
- Document patient exam in EHR, scribing all elements of the patient exam including contact lens template, procedure orders, e-prescribing medications and scheduling the return to clinic.
- Provide patient and family counseling/education as needed.
- Dispense medication and/or over the counter product samples as directed.
- Print and dispense glasses and/or contact lens prescriptions as directed.
- Review all chart notes and correspondence daily to ensure accuracy and completeness. Ensure chart documentation meets ICD-10 requirements.
- Obtain patient signature on consent documents for in lane procedures.
- Set up exam rooms per provider preference, keep exam rooms stocked and clean between patients; cleaned at end of each work day; assist in maintaining public spaces for professional appearance.
- Attend trainings and stay current on requirements for Merit Based Incentive Payment System (MIPS) measures, HIPAA compliance and Protected Health Information.
- Schedule return appointments and/or enter recalls in Electronic Practice Management (EPM) as ordered by the provider, including referrals to outside providers
- Other duties as assigned.
- High school diploma or equivalent
- No previous experience required.
- Great experience for future medical students
- One year experience within direct patient care or as a scribe in a medical setting preferred
- Strong communication skills and high level of professionalism
- Excellent typing skills
- Reliable transportation
- Health Insurance (medical, dental, vision, HSA)
- Paid Time Off (PTO)
- Holiday Pay
- 401K Retirement Savings Plan
- Other Benefits: Accident, Hospital Indemnity, Critical Illness, Life/AD&D, Disability, Commuter, Dependent Care, Adoption & Surrogate, Pet Insurance
- Employee Assistance Program
- Employee Discounts
Northwest Eye Clinic provides a wide range of service offerings from comprehensive pediatrics, cataract surgery and premium lens implants, treatment of corneal and retinal disease and glaucoma, oculofacial and esthetic services to LASIK and total eye care that allow us to care for all ages, from newborns to seniors. Our doctors, surgeons, and eye care professionals are true professionals with uncommon enthusiasm for education patients about eye care. We make patient education our focus and encourage patients to Be Eye Wise about their eye health.
Northwest Eye and MN Eye Consultants are now sister companies under Unifeye Vision Partners! To view employment opportunities at all of our locations go to www.unifeyejobs.com
Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Number: 8a7887ac9d02e529019d305936d90956
Medical Scribe Job – Golden Valley, MN
Medical Scribe Job – Golden Valley, MN
Northwest Eye has a current opening for a Medical Scribe at our Golden Valley location.
Position Summary
The Medical Scribe assists the Doctor of Ophthalmology and/or Optometry in accurately documenting the patient exam in Electronic Medical Records (EMR) and ensuring billing documentation has been submitted. The Medical Scribe partners with other clinical staff to ensure an efficient patient flow and quality patient care. Starting pay is $18.50-21.00/hour.
Location and Schedule
This position is based at our Golden Valley location, however some travel is expected to all Northwest Eye Clinic locations (Maple Grove, Children’s West – Minnetonka, St. Anthony, Wayzata, Woodbury).
Essential Duties and Responsibilities
- Document patient exam in EHR, scribing all elements of the patient exam including contact lens template, procedure orders, e-prescribing medications and scheduling the return to clinic.
- Provide patient and family counseling/education as needed.
- Dispense medication and/or over the counter product samples as directed.
- Print and dispense glasses and/or contact lens prescriptions as directed.
- Review all chart notes and correspondence daily to ensure accuracy and completeness. Ensure chart documentation meets ICD-10 requirements.
- Obtain patient signature on consent documents for in lane procedures.
- Set up exam rooms per provider preference, keep exam rooms stocked and clean between patients; cleaned at end of each work day; assist in maintaining public spaces for professional appearance.
- Attend trainings and stay current on requirements for Merit Based Incentive Payment System (MIPS) measures, HIPAA compliance and Protected Health Information.
- Schedule return appointments and/or enter recalls in Electronic Practice Management (EPM) as ordered by the provider, including referrals to outside providers
- Other duties as assigned.
- High school diploma or equivalent
- No previous experience required.
- Great experience for future medical students
- One year experience within direct patient care or as a scribe in a medical setting preferred
- Strong communication skills and high level of professionalism
- Excellent typing skills
- Reliable transportation
- Health Insurance (medical, dental, vision, HSA)
- Paid Time Off (PTO)
- Holiday Pay
- 401K Retirement Savings Plan
- Other Benefits: Accident, Hospital Indemnity, Critical Illness, Life/AD&D, Disability, Commuter, Dependent Care, Adoption & Surrogate, Pet Insurance
- Employee Assistance Program
- Employee Discounts
Northwest Eye Clinic provides a wide range of service offerings from comprehensive pediatrics, cataract surgery and premium lens implants, treatment of corneal and retinal disease and glaucoma, oculofacial and esthetic services to LASIK and total eye care that allow us to care for all ages, from newborns to seniors. Our doctors, surgeons, and eye care professionals are true professionals with uncommon enthusiasm for education patients about eye care. We make patient education our focus and encourage patients to Be Eye Wise about their eye health.
Northwest Eye and MN Eye Consultants are now sister companies under Unifeye Vision Partners! To view employment opportunities at all of our locations go to www.unifeyejobs.com
Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Number: 8a7887ac9d02e529019d3055ad3d082d
Patient Service Representative Job – Upland, CA
Patient Service Representative Job – Upland, CA
Unifeye Vision Partners is currently hiring for a Patient Service Representative, Upland, CA.
SUMMARY
- Responsible for patient check-in, greeting every patient in a pleasant and professional manner
- Mark arrival time of patients in office and make sure patients have been checked in and roomed.
- Evaluate chart data to verify all information has been received, completed, and signatures obtained.
- Verify and scan patient’s current insurance card.
- Verify address, e-mail and phone number.
- Communicate with patients if there will be a delay. Offer to reschedule if patient unable to stay.
- Check-out all patients.
- Schedule follow-up appointments as directed by the physician.
- Schedule patients for transfer of care and order any required diagnostic testing.
- Explain all fees and patient financial responsibility.
- Secure all necessary patient signatures; obtain proper informed consent, and insurance authorization.
- Collect fee for services and any past-due balances as required.
- Ensure patient satisfaction
- Ensure that proper authorization or referral is collected for the patient.
- Obtain authorization or referrals that have not been received by the practice.
- Prepare charts appropriately.
- Place telephone calls to no-show appointments and reschedule as needed.
- Provide support on telephones.
- Scan charts and testing into EMA in a timely manner.
- Assist other front office personnel, as needed.
- Perform other duties as required including training new staff.
- Maintain refreshments in lobby area.
- Keep lobby area maintained in clean and orderly status. Remove waste when needed.
- Order supplies as needed.
- Prepare coffee for the patients in the morning, turn on TV to correct channel, keep magazines organized and neat.
- Close lobby in the evening, removing coffee, turning off the TV, removing any erroneous trash.
- High school diploma or equivalent
- Minimum of 1 year of experience working in a medical practice front office setting
- Bilingual (Spanish) Preferred
- NextGen experience preferred
- Data Entry Skills
- Friendly and compassionate disposition
- Excellent organizational and time management skills
- Strong interpersonal communication skills
Patient Coordinator Job – Minnetonka, MN
Patient Coordinator Job – Minnetonka, MN
Northwest Eye Clinic has an opening for a full-time Patient Coordinator. This position would be at our Crosstown location.
SUMMARY
This individual is responsible for welcoming patients to the practice; treating all patients in a professional and courteous manner; checking-in patients; reviewing patient charts to verify necessary information and signatures; entering new patient information into the computer; answering the telephone; directing calls to appropriate personnel; scheduling appointments; enter in patient recalls. Starting pay is $18.50-$21.00/hour.
ESSENTIAL JOB RESPONSIBILITIES
- Excellent customer service and communication skills.
- Strong communication and interpersonal skills.
- Strong organization with attention to detail.
- Accurate data entry.
- Personable and empathetic with patient’s needs and concerns.
- Ability to work as a team member.
- Respectful treatment of patients and co-workers.
- Composure under pressure
High school diploma or equivalent.
- One year minimum experience in customer service.
- Experience in a medical practice is preferable.
- Health Insurance (medical, dental, vision, HSA)
- Paid Time Off (PTO)
- Holiday Pay
- 401K Retirement Savings Plan
- Other Benefits: Accident, Hospital Indemnity, Critical Illness, Life/AD&D, Disability, Commuter, Dependent Care, Adoption & Surrogate, Pet Insurance
- Employee Assistance Program
- Employee Discounts
Northwest Eye and MN Eye Consultants are now sister companies under Unifeye Vision Partners! To view employment opportunities at all of our locations go to www.unifeyejobs.com.
Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Number: 8a7887a89d02e588019d201c7db14503
Temporary Ophthalmic Scribe Job – Upland, CA
Temporary Ophthalmic Scribe Job – Upland, CA
Unifeye Vision Partners is currently hiring for a Temp Ophthalmic Scribe, Upland, CA
SUMMARY
The Ophthalmic Scribe assists the doctors with documentation of the patient exam into the patient’s electronic health record (EHR). The Scribe will also assist with facilitation of surgery and procedure scheduling and scheduling of return appointments as directed by the provider. Partners with other clinic staff to facilitate efficient clinic flow and ensure quality patient care.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Greet all patients and guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation. Treat each patient with respect by greeting them by name, introducing yourself, and ensuring that the patient understands what will happen during the exam.
- Document patient exam in EHR, scribing all elements of the patient exam including procedure orders, e-prescribing medications and scheduling the return to clinic. Ensure all entries are accurate by the team.
- Respond to internal communications in a timely manner.
- Perform the following as needed: Obtain complete patient histories including chief complaint, past ocular/medical history, family medical/ocular history and history of allergies and medications.
- Perform ophthalmologic tests including visual acuity, applanation tonometry, pachymetry, visual fields, corneal topography, OCTs, lensometry, and other tests as directed within the prescribed timeline.
- Calibrate diagnostic equipment and perform instrument sterilization as needed.
- Provide patient and family counseling/education as needed, including the creation of medication grids.
- Assist in triage.
- Dispense medication and/or over the counter product samples as directed.
- Review all chart notes and correspondence daily to ensure accuracy and completeness. Ensure chart documentation meets ICD-10 requirements. Work with doctors to sign and close encounters and transmit ERx.
- Obtain patient signature on consent documents for in lane and surgical procedures.
- Set up exam rooms per provider preference, keep exam rooms stocked and clean between patients; cleaned at end of each workday; assist in maintaining public spaces for professional appearance.
- Partner with providers to prepare culture documents, ensure proper storage of specimens, contact lab for pickup and ensure specimen is in the lockbox for pick up.
- Attend trainings and stay current on requirements for HIPAA compliance and Protected Health Information (PHI).
- Ensure opening and closing of special testing rooms. Maintain stocking of exam lane and maintain order in working areas.
- Schedule return appointments as ordered by the provider, including referrals to outside providers.
- Travel between clinics as scheduled.
- Other duties as assigned.
KNOWLEDGE/SKILLS/ABILITIES
- Typing and computer knowledge required
- Previous experience with EHR systems required and ophthalmology experience highly preferred
- Bilingual a plus
- Knowledge of medical terminology, Ophthalmology preferred
- Ability to perform ophthalmic tests and calibrate equipment per manufacturer guidelines
EDUCATION AND/OR EXPERIENCE
- ·High schedule diploma or equivalent.
- Minimum of one (1) year experience in a medical office, ophthalmic experience preferred.
CERTIFICATES, LICENSES, REGISTRATIONS
- Medical Scribe Certification and Aptitude Test (MSCAT) preferred.
This position has no supervisory responsibility.
To perform the job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodation. The requirements below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
