Patient Service Representative Job – Temecula, CA
Pacific Eye Institute is subject to and required to follow the California Department of Public Health’s COVID-19 vaccine order, dated August 5, 2021, for healthcare facilities within the State of California.
It is a job requirement that any candidate who accepts employment with UVP be fully vaccinated by their hire date, subject to submission of documentation of a medical condition or a sincerely held religious belief, practice or observance that may be entitled to a reasonable accommodation that does not pose an undue hardship on the operation of the business.
New Team Members will be required to submit their COVID-19 vaccine record prior to their hire date.
Unifeye Vision Partners is one of the premiere eye care practices in the nation. We believe in One Team, All In. The culture at UVP is one of excellence and teamwork. We are passionate about patient care and dedicated to improving quality of life through life-changing vision procedures and treatments.
Unifeye Vision Partners is currently hiring for a Patient Service Representative, Temecula, CA
Unifeye Vision Partners is currently hiring for a Patient Service Representative, Temecula, CA
SUMMARY
We are seeking a friendly, compassionate, and organized Patient Service Representative to join our growing healthcare team. In this role, you will work at the front desk of our medical office and provide assistance to our patients and other visitors. You will be responsible for corresponding with patients, maintaining the organization of our office, and ensuring that our environment is welcoming, calm, and quiet for our patients and their families.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Greet patients, vendors, pharmaceutical representatives, and other visitors to our medical office in a warm and friendly manner
- Answer patient questions and provide assistance and directions when necessary
- Respond to emails that arrive using our general office email address
- Utilize our medical office software to schedule new and follow-up appointments for our patients.
- Register new patients and update necessary records
- Answer phones and communicate via Ring Central.
- Distribute forms and paperwork to patients and then check them over to ensure that required fields are completed appropriately
- Process patient payments in office
- Maintain confidentiality of all patient records
- Ensure company COVID-19 protocols are followed.
- This is an in-office position, remote work is not available
- Other duties as assigned.
KNOWLEDE/SKILLS/ABILITIES
- Bilingual (Spanish) Preferred
- Data Entry Skills
- Friendly and compassionate disposition
- Excellent organizational and time management skills
- Strong interpersonal communication skills
EDUCATION AND/OR EXPERIENCE
- High school diploma or equivalent
- Minimum of 1 year of experience working in a medical practice front office setting.
CERTIFICATES, LICENSES, REGISTRATIONS
None
SUPERVISORY RESPONSIBILITY
This position has no supervisory responsibility.
This position has no supervisory responsibility.
JOB QUALIFICATIONS
To perform the job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodation. The requirements below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
To perform the job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodation. The requirements below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
*This position can require travel*
Pay Range $21.00 – $25.00
Ophthalmic Assistant Job – Temecula, CA
Ophthalmic Assistant Job – Temecula, CA
Pacific Eye Institute is subject to and required to follow the California Department of Public Health’s COVID-19 vaccine order, dated August 5, 2021, for healthcare facilities within the State of California.
It is a job requirement that any candidate who accepts employment with UVP be fully vaccinated by their hire date, subject to submission of documentation of a medical condition or a sincerely held religious belief, practice or observance that may be entitled to a reasonable accommodation that does not pose an undue hardship on the operation of the business.
New Team Members will be required to submit their COVID-19 vaccine record prior to their hire date.
Unifeye Vision Partners is one of the premiere eye care practices in the nation. We believe in One Team, All In. The culture at UVP is one of excellence and teamwork. We are passionate about patient care and dedicated to improving quality of life through life-changing vision procedures and treatments.
Unifeye Vision Partners is currently hiring for a Ophthalmic Assistant, Temecula, CA
Unifeye Vision Partners is currently hiring for a Ophthalmic Assistant, Temecula, CA
SUMMARY
The Ophthalmic Assistant generates important preliminary patient information to be used by the ophthalmologist; reviews patient status and performs a variety of medical tests while providing friendly, first-class service.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Make introductions and establish rapport with patients providing friendly, first-class customer service and patient care.
- Initiate patient evaluation, documenting the chief complaint, history of present illness, review of systems, and all pertinent ocular findings accurately and in accordance with compliance guidelines.
- Test and Record Visual Acuity for patients of all levels of acuity, including preliterate, illiterate, non-verbal, and foreign language patients.
- Test Visual Acuity using Pinhole Occluder, Stereoacuity, Near Point Accommodation and Convergence, Distance and Near Acuity using optotype.
- Perform Visual Fields testing utilizing Amsler Grid, Confrontation Visual Fields, Automated Perimetry, and Goldmann Perimetry.
- Measure and Assess Pupils – RAPD.
- Measure and Record Intraocular Pressure using hand-held tonometer, applanation tonometer, and/or non-contact tonometer.
- Test and Record Ocular Motility for Versions and Ductions, Functions, Anomalies, Cover Tests, Stereoacuity, and Nystagmus.Perform Automated Keratometry.
- Neutralize spectacles using an automated lensometer.
- Perform and Record glare testing (BAT), potential acuity meter (PAM), pachymetry, OCT glaucoma laser testing, Ishihara color vision testing, and tear testing – Schirmer, BUT, Rose Bengal.
- Perform drop therapy and educate patients on medications and post-operative instructions, per doctor’s orders.
- Perform corneal topography imaging and HRT/OCT scanning laser tests for glaucoma and retina.
- This is an in-office position, remote work is not available.
- Other duties as assigned.
KNOWLEDGE/SKILLS/ABILITIES
- Demonstrates knowledge of medical terminology, basic ophthalmic patient care, physiological, psychological, and psychosocial factors affecting health or illness specific to patient care needs.
- Basic knowledge of surgical procedures, pharmacology, and specific treatments for common disease entities.
- Ability to perform basic visual field testing.
- Ability to operate machines including computer, calculator, visual field equipment, keratometer, camera, electronic flash, macros lens, air tonometer, hand-held tonometer, lensometer, autorefractor, blood pressure cuff, a-scan unit, and video editing units.
EDUCATION AND/OR EXPERIENCE
- Minimum of high school diploma or equivalent required.
- Minimum 6 months of experience as a Medical Assistant or related experience required.
- Experience working in Ophthalmology/Optometry strongly preferred.
- Graduate from an accredited Ophthalmic Technician program strongly preferred.
- Bachelor of Science degree strongly preferred.
CERTIFICATES, LICENSES, REGISTRATIONS
- Certified Ophthalmic Assistant (COA) preferred.
SUPERVISORY RESPONSIBILITY
This position has no supervisory responsibility.
This position has no supervisory responsibility.
JOB QUALIFICATIONS
To perform the job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodation. The requirements below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
To perform the job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodation. The requirements below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
*This position can require travel*
Pay Range $21.00 – $25.00