Surgery Scheduler Job - Golden Valley, MN

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With five locations throughout the Twin Cities metro area, Northwest Eye is among the largest specialty eye care providers in the Midwest. Our environment is both dynamic and adaptable! The variety of patients you interact with each day and cutting-edge eye health practices will keep you at the top of your game.
 
Northwest Eye Clinic has an opening for a full-time Surgery Scheduler at our Golden Valley location. 

SUMMARY
The Surgery Scheduler is responsible for the scheduling and registration of surgery appointments, providing a positive impression of Northwest Eye Clinic and being knowledgeable in complex scheduling scenarios and insurance plans. This includes answering calls quickly, entering demographic information, scheduling appointments, and providing appointment instructions to patients.  This position is based in our Golden Valley Administration Office. Hours are Monday through Friday with varying shifts from 7:00am-6:00pm.  Starting pay is $22.00-23.00/hour.

ESSENTIAL JOB RESPONSIBILITIES
  • Schedule surgical patients as assigned by management in a clinic setting.
  • Monitor voicemails closely to ensure patient’s phone calls are answered in a timely manner.
  • Obtain accurate patient demographics, including insurance information.
  • Complete patient registration via phone at the time of scheduling.
  • Coordinate referrals for surgery by obtaining approval from providers and scheduling surgery and all post-operative appointments.
  • Maintain patient portal questions regarding scheduling and registration and contact patients back to schedule their requested appointments.
  • Receive and complete all tasks sent through the Electronic Health Records.
  • Complete RDR forms.
  • Arrange co-surgeries and complex surgeries and procedures with external medical facilities.
  • Maintain surgery cancellation list.
  • Schedule interpreter services for surgery patients.
  • Other duties as assigned.
EDUCATION/EXPERIENCE
High school education with one-two years related experience and/or training or equivalent combination of education and experience with a high focus on customer service, insurance plans, and medical background. Ophthalmology experience and/or surgery scheduling experience is a plus.
 
BENEFITS
  • Health Insurance (medical, dental, vision, HSA)
  • Paid Time Off (PTO)
  • Holiday Pay
  • 401K Retirement Savings Plan
  • Other Benefits:  Accident, Hospital Indemnity, Critical Illness, Life/AD&D,  Disability, Commuter, Dependent Care, Adoption & Surrogate, Pet Insurance
  • Employee Assistance Program
  • Employee Discounts
About Us:
Northwest Eye Clinic provides a wide range of service offerings from comprehensive pediatrics, cataract surgery and premium lens implants, treatment of corneal and retinal disease and glaucoma, oculofacial and esthetic services to LASIK and total eye care that allow us to care for all ages, from newborns to seniors. Our doctors, surgeons, and eye care professionals are true professionals with uncommon enthusiasm for education patients about eye care. We make patient education our focus and encourage patients to Be Eye Wise about their eye health.
 
Northwest Eye and MN Eye Consultants are now sister companies under Unifeye Vision Partners! To view employment opportunities at all of our locations go to www.unifeyejobs.com.
 
Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
EEOC: Women, minorities and the disabled are encouraged to apply.

Job Number: 8a7887a89881bb3401988623e33f7867

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