Technician Trainer/Preceptor Job - Bloomington, MN
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Minnesota Eye Consultants (MEC) is one of the premiere eye care practices in the nation. We believe in One Team, All In. The culture at MEC is one of excellence and teamwork. We are passionate about patient care and dedicated to improving quality of life through life-changing vision procedures and treatments.
MN Eye Consultants is currently hiring for a full-time (1.0 FTE) Technician Trainer/Preceptor.
SUMMARY
The Technician Trainer/Preceptor is responsible for building out the technician training programs and onboarding as well as instructional design of online and in-person trainings for clinical positions. This position will be responsible for skills gap analysis and needs assessment, recommending solutions, creating deliverables, using all delivery methodologies, implementing strategies and evaluating effectiveness of trainings.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Work directly with Operations Managers, Lead Technicians, other trainers, and providers to identify gaps in training and areas for improvement in technical staff
- Implement training including classroom, hand-on practical, and in clinic learning sessions
- Perform skills evaluations on technical staff at the request of directors, providers, managers and lead techs
- Develop training materials, promote training programs and initiatives, and deliver training
- Manage all technical and non-technical content development delivery methodologies that include, but are not limited to: mentoring, coaching, on-the-job training, instructor-led, webinars, eLearning, workshops, simulations, and video. Present information using a variety of instructional techniques or formats, such as role playing, team exercises, group discussions, videos, games, learning labs and lectures.
- Work with other training and development specialists to design, organize, and facilitate new hire orientation program
- Coordinate and facilitate new team member training and other company training needs, as requested.
- Design and implement training programs that aid in team member job skill development, maintenance and improvement. Promote ongoing education and skill development.
- Develop and coordinate the creation of procedure documents and job aids.
- Monitor and evaluate training activities, materials, and instructors to ensure content remains accurate, current, and effective.
- Perform administrative tasks such as monitor costs, schedule classes, system(s) set up, coordinate enrollment, process and track Continuing Education Reimbursement requests and available funds and track licensures and certifications.
- Manage and coordinate internal continuing education program.
- Ensure compliance requirements and other critical policy and procedure changes are accurately reflected in all deliverables.
- Work in clinic roles as needed and assigned.
- Other duties as assigned.
KNOWLEDGE/SKILLS/ABILITIES
- Demonstrate engaging facilitation skills in delivery of instructor led training.
- Project Management skills
- Strong communication skills – both written and verbal.
- Works best in a collaborative, team oriented, and fast-paced environment.
- Thirst for learning and creating innovative deliverables.
- Demonstrated experience with learning management systems – design, set up, implementation, and maintenance a must.
- Demonstrated knowledge of training software and tools.
- Ability to adapt in ever-changing environments and course correct without impacting intended goal.
- Ability to handle multiple and competing priorities and timelines.
JOB QUALIFICATIONS To perform the job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodation. The requirements below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
EDUCATION AND/OR EXPERIENCE
- High school diploma required
- Bachelor’s degree preferred OR equivalent years of experience within field
- Minimum of 3 - 5 years experience in ophthalmology and strong familiarity with majority of testing equipment (or ability to learn). Willingness to learn all equipment and work in clinic to gain competence and confidence with all equipment.
Certificates, Licensees and/or Registrations:
- ATD Master Trainer certification preferred but not required
- Ophthalmic Certification such as COT or COMT helpful and strongly encouraged, but not required
About Us:
At MEC, our areas of expertise range from cataract surgery and premium lens implants, treatment of corneal disease and glaucoma, oculofacial and aesthetic services, to LASIK – laser vision correction. Our mission is to preserve, restore, and enhance vision through research, teaching, and providing the highest quality medical and surgical care to patients.
MN Eye Consultants and Northwest Eye Clinic are now sister companies under Unifeye Vision Partners! To view employment opportunities at all of our locations go to www.unifeyejobs.com
Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Key Words: Licensed Practical Nurse, LPN, CMA, Certified Medical Assistant, Medical Assistant, Ophthalmic Assistant, Ophthalmic Tech, Ophthalmic Tech/Assistant, Ophthalmic Medical Assistant, Ophthalmology Assistant, Ophthalmology Technician, Ophthalmology Technologist, Optometric Tech, Optometric Assistant
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